Billtrust

What is billtrust

Billtrust is a cloud-based accounts receivable (AR) automation and invoice-to-cash platform that helps organizations automate billing, collections, payment processing, and cash application. The platform is aimed at finance, billing, and collections teams in mid-market and enterprise companies that need to streamline invoicing, support multiple billing channels, and accelerate cash collection. Billtrust connects to enterprise resource planning systems and payment rails to provide an end-to-end AR workflow from invoice presentment through reconciliation.

Billtrust combines hosted invoice presentment with electronic payment acceptance, automated reminders and collections workflows, and machine-assisted cash application. The vendor emphasizes reducing manual effort for AR teams, improving buyer payment experience with multiple payment options, and providing analytics and reporting to measure cash performance and collector productivity. Billtrust also provides implementation support, managed services, and partner integrations for ERP and banking connectivity.

Billtrust is commonly used by organizations in wholesale distribution, manufacturing, utilities, healthcare, and financial services where high invoice volume, complex billing rules, or enterprise ERP integrations are required. The product set spans invoice delivery, customer communications, payment processing, automated cash application, and collections management.

Billtrust features

What does billtrust do?

Billtrust automates core accounts receivable processes and provides modules that cover the invoice-to-cash lifecycle. Key functional areas include invoice presentment, electronic and card payment acceptance, automated collections workflows, lockbox and virtual card support, and automated cash posting to ERP systems. The goal is to reduce manual reconciliation, shorten DSO, and give AR teams centralized visibility into outstanding invoices and collector activity.

The platform typically includes configurable workflows for dunning and collections, templated communications for different customer segments, dispute case management, and analytics dashboards to track aging, promised payments, and collector performance. Billtrust also offers buyer-facing portals where customers can view invoices, pay online, and enroll in e-invoicing channels.

Billtrust supports multi-channel invoice distribution (email, PDF, print & mail), e-invoicing networks, and payments using ACH, card, virtual card, lockbox, and remittance file processing. It integrates with ERP systems to automate posting and reduce manual journal entries.

Billtrust pricing

Billtrust offers these pricing plans:

• Starter: Custom pricing — basic invoice presentment and payment acceptance for smaller AR teams or lower invoice volumes
• Professional: Custom pricing — includes advanced collections workflows, payment methods, and improved reporting for mid-market teams
• Enterprise: Custom pricing — full-featured suite with managed services, advanced security and compliance, API access, and high-volume processing

Billing is commonly structured as a combination of subscription fees (monthly or annual) and transaction or usage-based fees (per invoice, per payment, or per lockbox item). Many Billtrust customers negotiate contract pricing that reflects transaction volume, number of ERP integrations, and service-level commitments.

Check Billtrust's current pricing and packaging on Billtrust's pricing and packaging for the latest rates and enterprise options.

How much is billtrust per month

Billtrust starts at a custom monthly price that varies by customer profile, invoice volume, and selected modules. Smaller customers or pilot programs may be quoted a modest monthly subscription, while enterprise customers typically receive a tailored monthly or annual quote that factors in transaction fees, implementation, and managed services.

How much is billtrust per year

Billtrust costs a custom annual price based on the scope of services, transaction volumes, and integration complexity. Annual contracts commonly bundle software subscription fees with transaction-based charges and optional managed services or implementation fees.

How much is billtrust in general

Billtrust pricing ranges from custom SMB pricing to enterprise contracts. In practice, total cost of ownership depends on invoice volume, the number of ERP connections, the need for managed services, and payment-processing mix (card, ACH, lockbox). Organizations should request a vendor quote and consider transaction fees and onboarding costs when comparing alternatives.

What is billtrust used for

Billtrust is used to centralize and automate accounts receivable tasks that are otherwise manual and prone to error. Primary use cases include automated invoice distribution, online payment acceptance, automated cash application, and collections workflow automation. These functions remove manual data entry, reduce exceptions, and increase the speed at which payments are collected and posted to the general ledger.

Finance teams use Billtrust to reduce Days Sales Outstanding (DSO) through faster invoice presentment, multiple electronic payment options, and systematic follow-up communications. Collections teams use the platform to prioritize accounts, route high-risk customers to senior collectors, and capture promised payment dates and collection notes in a single system of record.

Billing teams use Billtrust to implement complex billing rules, manage subscription or recurring billing schedules, and ensure invoices are delivered using customer-preferred channels. IT and treasury groups use Billtrust to integrate with ERPs (for example, to pull customer and invoice data and to push payment and cash-application results) and to centralize reconciliation and banking connections.

Pros and cons of billtrust

Billtrust offers several advantages and trade-offs organizations should evaluate before adopting the platform. Pros include robust AR automation that covers invoice presentment, payments, and cash application, a wide array of supported payment methods (ACH, cards, virtual cards, lockbox), and deep ERP integration capabilities. These features make it suitable for companies with high invoice volume or complex billing requirements.

Another pro is the operational benefits: Billtrust reduces manual reconciliation, centralizes collections activities, and provides analytics to measure collector effectiveness and cash-collection performance. The availability of managed services and implementation support is important for organizations that want vendor-driven operations or limited internal IT resources.

On the downside, Billtrust typically targets mid-market and enterprise customers, and pricing is frequently custom and transaction-based, which can be a barrier for very small businesses or those seeking straightforward self-service pricing. Implementation for complex ERPs can require professional services and time, and some customers report multi-month rollouts for full feature deployments.

Finally, while the platform includes many prebuilt ERP connectors and integrations, organizations with highly customized ERP environments will need additional configuration work. The reliance on custom contracts and potential transaction fees should be considered when comparing total cost of ownership against simpler billing or payments vendors.

Billtrust free trial

Billtrust commonly offers product demonstrations, pilot programs, or proof-of-concept engagements rather than a public free trial. Prospective customers can request a tailored demo to see invoice presentment flows, collections workflows, and payment processing in action. The company often runs short pilots to validate integration approaches and quantify benefits like DSO reduction and automation rates.

Pilot programs may include a subset of customers or invoices and can be structured with limited timeframes to measure results before a broader roll-out. For organizations evaluating Billtrust, request a demonstration or pilot through Billtrust's sales team or partner channel to validate technical fit and projected ROI.

Billtrust also provides implementation and managed service options, so some customers choose a phased paid pilot with limited scope rather than a free trial. Check Billtrust's partner and implementation pages for the latest demo and pilot options.

Is billtrust free

No, Billtrust is not free. The product suite is sold under subscription and transaction-based pricing and is typically contracted for mid-market and enterprise customers. Prospective buyers can request demos or pilot programs, but ongoing use requires a paid contract that covers subscription fees, transaction fees, and any implementation or managed services.

Billtrust API

Billtrust exposes APIs and integration points to automate data exchange with ERP systems, payment providers, and customer portals. Typical API capabilities include invoice creation and retrieval, payment submission and status, remittance data ingestion, and cash-application results that enable automatic posting back to the ERP. Where available, RESTful endpoints support JSON payloads and standard authentication mechanisms.

In addition to public APIs, Billtrust provides prebuilt connectors and integration templates for major ERPs like Oracle, SAP, NetSuite, and Microsoft Dynamics. These connectors reduce implementation time by mapping invoice, customer, and payment data between systems and supporting scheduled synchronization and reconciliation.

Billtrust also supports file-based integration methods (SFTP, flat-file remittance) and industry-standard payment and remittance formats for lockbox and virtual card processing. For developers and integration teams, Billtrust's integrations library documents supported endpoints, payload structures, and common workflow patterns; view Billtrust's integrations library to explore specific connectors and technical references.

10 Billtrust alternatives

When evaluating AR automation and invoice-to-cash vendors, consider the following alternatives that cover similar functionality in billing, payments, and cash application:

• HighRadius — AR automation platform focused on cash acceleration, credit-to-cash processes, and AI-assisted cash application
• VersaPay — invoice presentment and payment automation with customer portals and AR workflow tools
• YayPay — cloud-based AR automation (now part of a broader payments ecosystem) for collections, customer portals, and cash application
• Stampli — AP and invoice collaboration platform that helps with invoice approvals and exception handling (AP-focused)
• Zuora — subscription billing and recurring revenue management for businesses with complex recurring pricing models
• Stripe Billing — billing and payment orchestration for online businesses with subscription use cases and developer-friendly APIs
• QuickBooks Online (Advanced) — entry to mid-market billing and payments with simpler AR capabilities for small businesses
• SAP Concur — expense and invoice management for larger enterprises with integrated travel and expense workflows
• Basware — invoice automation and purchase-to-pay suite with strong e-invoicing and global network coverage
• Bill.com — AP and AR automation for small to mid-sized businesses with cloud-based workflows and payment rails

Paid alternatives to billtrust

• HighRadius — enterprise-focused AR automation with AI-driven cash application and credit management; often selected by large corporations with complex receivables
• VersaPay — offers invoice presentment, payment portals, and collections workflows; mid-market focus with easy customer-facing portal
• YayPay — cloud AR automation that integrates with ERPs and provides collector dashboards and predictive analytics
• Basware — enterprise e-invoicing and AR/AP automation with global compliance and network services
• Zuora — subscription billing and revenue management platform appropriate for SaaS and subscription businesses

Open source alternatives to billtrust

• Odoo — open source ERP with invoicing and payment modules that can be customized and self-hosted; suitable for small to mid-market deployments
• ERPNext — open source ERP including accounts receivable, invoicing, and payment reconciliation capabilities with an active community
• Invoice Ninja — open source invoicing and payment platform with self-hosting options, client portals, and multiple payment gateway integrations
• Dolibarr — open source ERP/CRM with invoicing and payment features for small organizations

Frequently asked questions about Billtrust

What is Billtrust used for?

Billtrust is primarily used for accounts receivable automation and invoice-to-cash workflows. Finance and collections teams use it to deliver invoices electronically, accept multiple payment types, automate reminders and collections activities, and apply payments back to the ERP to reduce manual reconciliation.

How much does Billtrust cost?

Billtrust pricing is custom and depends on invoice volume and selected modules. Contracts typically include subscription fees (monthly or annual) plus transaction or per-invoice fees; request a vendor quote to understand total cost of ownership for your operation.

Does Billtrust integrate with NetSuite?

Yes, Billtrust provides prebuilt integrations for NetSuite and other ERPs. The NetSuite connector automates invoice extraction and payment posting back to the ERP, reducing manual journal entries and improving reconciliation speeds.

Does Billtrust offer an API?

Yes, Billtrust exposes APIs and integration points for invoice, payment, and cash-application data. Developers can use RESTful endpoints or file-based methods to synchronize data with ERPs, payment processors, and customer portals.

Is Billtrust secure?

Yes, Billtrust maintains enterprise-grade security controls and compliance programs. The platform typically supports secure data transmission, encryption at rest, and controls for role-based access; large customers can request detailed security and compliance documentation as part of procurement.

Can Billtrust automate cash application?

Yes, Billtrust automates cash application using remittance data and machine-assisted matching. The system reduces manual posting by matching electronic remittances, lockbox items, and virtual-card payments to open invoices, then posting results back to the ERP.

Does Billtrust support virtual card payments?

Yes, Billtrust supports virtual card and card payment acceptance as part of its payment methods. This capability enables treasury teams to capture card rebates where applicable and gives customers an additional electronic payment option.

How does Billtrust compare to HighRadius?

Both Billtrust and HighRadius are AR automation leaders, but they differ in focus and approach. HighRadius emphasizes AI-driven credit-to-cash automation and is often selected for large-scale, AI-enabled matching and credit management; Billtrust provides broad invoice presentment, payment acceptance, and managed services with deep ERP connectors and a strong payments focus.

Can small businesses use Billtrust?

Yes, small businesses can use Billtrust for AR automation, but the platform is optimized for mid-market and enterprise customers. Small companies should evaluate transaction fees and implementation scope; alternatives with simpler pricing may be more cost-effective for low invoice volumes.

Where can I find Billtrust support and documentation?

Billtrust provides customer support, implementation services, and integration documentation through its support and partner channels. For technical details and integration guides, consult Billtrust's integrations library or partner pages to locate developer resources and contact their support organization.

billtrust careers

Billtrust hires across product, engineering, sales, customer success, and professional services functions. Career opportunities include roles in software engineering (backend, frontend, integrations), product management for AR/payment features, and customer implementation specialists who configure connectors to ERPs and payment systems. Larger Billtrust customers often require white-glove onboarding so the company maintains a professional services and implementation organization to support these projects.

Employees typically work on integrations with ERP systems, payment gateways, and bank reconciliation processes, and roles may require domain knowledge in payments, AR workflows, or enterprise software implementations. Billtrust provides training for new hires on product capabilities, common AR use cases, and industry regulations relevant to payments and invoicing.

Open positions and recruitment processes are posted on Billtrust's careers page and through standard job platforms. Candidates interested in product or engineering roles should highlight experience with APIs, data integration, and enterprise SaaS deployment patterns.

billtrust affiliate

Billtrust does not operate a public consumer-style affiliate program; instead, it maintains a partner and channel ecosystem with referral partners, implementation partners, and ISV relationships. Partners typically include system integrators, ERP consultancies, and payment processors that resell or implement Billtrust solutions for end customers.

If you are a consultant or reseller interested in partnership opportunities, Billtrust's partner program provides resources for onboarding, co-selling, and technical enablement. Visit Billtrust's partner and channel information to learn about partnership tiers and referral incentives.

Where to find billtrust reviews

You can find user reviews and ratings on major software-review platforms to compare real customer experiences. Check Billtrust reviews on G2 for user feedback and ratings, Billtrust reviews on Capterra for feature comparisons and reviewer notes, and Billtrust reviews on TrustRadius for in-depth customer case studies and pros/cons analysis. These review sites aggregate customer sentiment across implementation, support, and product fit for AR automation.