Concur

What is concur

Concur is a cloud platform focused on travel, expense, and invoice management for businesses. The product bundles modules for automated expense reporting, corporate travel booking and itinerary management, and accounts payable automation, with support for mobile receipt capture, corporate card reconciliation, and policy enforcement. Concur is commonly sold as modular components — Expense, Travel, and Invoice — that organizations can deploy independently or together to create a single source of record for employee spend.

Concur is built for finance, procurement, travel managers, and HR teams that need to reduce manual expense processing, accelerate reimbursement, and improve policy compliance. The platform targets mid-market and enterprise customers and is often integrated into broader ERP and HR ecosystems to ensure expense data flows to general ledger and payroll systems. Concur supports multi-currency, multi-country tax treatment, and global travel supplier connectivity, making it suitable for companies with distributed workforces.

Operationally, Concur combines a web console for administrators and approvers with mobile apps for employees. Administrators can configure approval workflows, tax and VAT handling, and integration endpoints; end users can capture receipts on mobile, submit expense reports quickly, and book approved travel through corporate policies. Concur also provides policy analytics and pre-built connectors for major card providers and accounting platforms so finance teams can close books faster.

Concur features

What does concur do?

Concur automates the capture, submission, approval, and reconciliation of employee spend. Key functional areas include receipt capture via mobile camera, automatic expense itemization, corporate card feed reconciliation, and automated policy checks that flag out-of-policy items before submission. The system reduces manual data entry and routes expense reports through configurable approval chains to accelerate reimbursement.

Concur manages corporate travel bookings and traveler itineraries with integrated search and booking tools tied to corporate travel policies. It provides negotiated rates and preferred supplier integration, a travel approval layer, and itinerary management for duty-of-care visibility. Travel and expense data is linked so the same trip information flows into expense reports, reducing duplicate entry.

Invoice processing in Concur standardizes supplier invoices and automates three-way matching to purchase orders where applicable. The Invoice module supports supplier onboarding, invoice capture (including OCR), exception routing, and integration into accounts payable workflows. Finance teams can reduce invoice cycle times, improve controls, and create a clear audit trail from invoice to payment.

Additional platform features include global tax handling, VAT reclaim support, audit and compliance reporting tools, configurable controls and policies, advanced analytics and dashboards, and a marketplace of third-party connectors for payroll, ERP, and travel suppliers. Concur also provides administrative tools for auditing, spend forecasting, and custom reporting.

Concur pricing

Concur does not publish standardized public rates for all customers; pricing is typically provided via quote and varies by modules and deployment size. Typical commercial arrangements combine module-based licensing with implementation fees and optional support/managed services. For specific enterprise pricing and packaged options, view Concur's pricing and packages on the official site: Concur's pricing and packages (https://www.concur.com).

Typical cost structure and examples you can expect in the market:

• Expense module: Licensing commonly quoted per active user per month or per submitter, or as a per-seat/year fee. Typical market ranges for pure expense automation start around $8–$15/month per user for cloud-hosted packages aimed at small-to-mid-size deployments.
• Travel module: Travel management and booking services are frequently bundled or charged as an additional per-user fee or transaction fee; typical ranges can start around $12–$30/month per user depending on travel volume and negotiated supplier rebates.
• Invoice module: Invoice processing often uses a per-invoice or subscription model; enterprise packages can be structured as $0.50–$3.00 per invoice or a fixed annual license that may begin in the low thousands of dollars and scale with volume.
• Implementation and integration: One-time implementation, configuration, and integration fees commonly range from $5,000–$50,000+ depending on complexity, number of integrations, and global rollout needs.

These representative figures are intended to help budgeting conversations; final pricing depends on module mix, user counts, geographic coverage, and negotiated enterprise discounts. Check Concur's pricing and packages (https://www.concur.com) for the current quotes and enterprise bundles.

How much is concur per month

Concur typically starts around $8–$15/month per user for expense management when purchased as a cloud subscription, with combined Travel + Expense bundles often priced in the $12–$30/month per user range depending on features and volume commitments. Transaction-based billing or per-invoice fees may apply for invoice processing, which changes effective per-user monthly costs when invoicing volume is high.

How much is concur per year

Concur typically costs $96–$180/year per user for expense-only configurations when priced as a per-user annual subscription (computed from the monthly ranges above). For Travel + Expense bundles the annual per-user cost commonly falls between $144–$360/year per user, and enterprise license agreements frequently include multi-year contracts with annual fees and separate professional services charges.

How much is concur in general

Concur pricing ranges from custom quoted small deployments and occasional free trials up to five-figure or larger annual enterprise contracts. Entry-level per-user costs for expense automation commonly appear in the $8–$30/month per user spectrum, while full enterprise rollouts that include travel, invoicing, integrations, and support can run into tens or hundreds of thousands of dollars per year depending on scale and service levels.

What is concur used for

Concur is used to centralize and automate organization-wide spend processes, replacing spreadsheets, paper receipts, and ad-hoc travel booking workflows. Departments such as finance and accounting use Concur to enforce policy, reconcile corporate card transactions, and reduce time-to-close for month-end reporting. Procurement and travel teams use the platform to direct booking behavior toward preferred suppliers and negotiated rates.

Human resources and operations teams use Concur to manage travel approvals, monitor duty of care for travelers, and ensure travel-related expenses are captured against the correct cost centers. IT and security teams use Concur's integration and single-sign-on capabilities to fit the platform into existing identity and data architectures while maintaining centralized control over configurations and user permissions.

Business users benefit from Concur's mobile receipt capture, simplified report submission, and linking of travel itineraries to expense reports. Organizations use the consolidated spend data for forecasting, identifying policy exceptions, improving VAT/tax recovery, and reducing duplicate or fraudulent claims via audit controls and machine-assisted validation.

Pros and cons of Concur

Concur offers strong functionality for large and distributed organizations that require robust control over travel and expense processes. Pros include mature integrations with card providers and ERPs, global tax and multi-currency handling, and a comprehensive feature set for travel booking and invoice automation. The platform supports complex approval workflows and detailed audit trails that enterprises require for compliance.

A key advantage is the modular approach: organizations can adopt Expense, Travel, and Invoice modules incrementally and integrate with existing systems. The mobile-first receipt capture and corporate card reconciliation streamline user workflows and reduce manual tasks for finance teams.

On the downside, Concur implementations can be complex and require significant configuration and professional services for larger rollouts. The cost model is typically quote-based and can be higher than some newer vendors aimed at small businesses. Users also report a learning curve for administrators and end users when custom workflows and global tax rules are applied.

Another con is that some customers prefer more modern UX or lighter-weight solutions for small teams; Concur prioritizes enterprise controls and compliance which can feel heavyweight for very small organizations. Implementation timelines and integration effort should be factored into any procurement decision.

Concur free trial

Concur often offers demonstration accounts, guided trials, or sandbox environments for prospects through its sales process. These trial environments let administrators test expense submission, approval workflows, mobile receipt capture, and basic integrations without full production deployment. Access to a trial or sandbox is typically coordinated through Concur sales or an implementation partner.

Trials are useful to validate policy rules, configure expense types, and test card and ledger integrations before committing to production rollout. For travel features, sandbox booking systems allow travel managers to test supplier connectivity and policy enforcement, while invoice trials let AP teams test OCR capture and exception routing.

Because Concur is frequently sold under enterprise contracts, many customers run pilot programs first and then expand to full production. If you want to evaluate Concur, request a sandbox or trial through the contact options listed on Concur's site: Concur's pricing and packages (https://www.concur.com).

Is concur free

No, Concur is not generally offered as a free product for production use. The platform is a commercial SaaS product with subscription or enterprise licensing, though Concur may provide trial or demo accounts for evaluation. Costs include licensing, implementation, and optional managed services depending on deployment scope.

Some vendors in the market provide free tiers targeted at small teams; Concur targets mid-market and enterprise customers and prices accordingly, so it does not compete on a free-tier basis.

Concur API

Concur provides a set of REST APIs and developer resources to programmatically access expense reports, receipts, user profiles, travel itineraries, invoices, and related objects. The APIs support OAuth-based authentication, webhooks for event-driven workflows, and endpoints that enable integration with HR systems, payroll, ERP, and custom reporting tools. For developer details and API references, consult Concur's developer portal: Concur's developer portal and API documentation (https://developer.concur.com/).

Common integration patterns include:

• Importing employee master data from HR systems using provisioning connectors or SCIM-like endpoints.
• Streaming corporate card transaction feeds into Concur and mapping card transactions to expense items.
• Pushing approved expense and invoice data to ERP/GL systems such as NetSuite, Workday, or SAP ERP for final posting and financial close.

The API supports bulk operations, attachment upload (receipts), and audit trails to ensure data continuity. Concur also publishes SDKs, integration guides, and partner programs for travel management companies and third-party solution providers to certify integrations and share data securely.

10 Concur alternatives

• Expensify — Expense-first platform with automated receipt scanning and expense report generation suited for small-to-medium businesses.
• Certify — Expense and invoice automation with a user-friendly interface and focus on mid-market customers.
• TripActions (Navan) — Combines travel booking and managed services with expense integration; emphasizes modern UX and negotiated inventory.
• Chrome River — Corporate travel and expense management with flexible policy controls targeted at enterprise accounts.
• Zoho Expense — Cost-effective expense management integrated with the Zoho suite and popular among small to mid-sized businesses.
• Coupa — Broader spend management suite with procurement, invoicing, and expense capabilities for enterprises seeking source-to-pay coverage.
• SAP Concur — (listed for parity in comparisons) full-featured travel, expense, and invoice solution for enterprises.
• Rydoo — Modern expense platform with real-time expense submission and approval workflows for distributed teams.
• Abacus — Real-time expense reporting and reimbursements focused on simplifying approvals and closing the books faster.
• Chrome River (Emburse) — (enterprise-grade invoicing and expense combined) emphasizes controls and global deployment.

Paid alternatives to Concur

• Expensify: Popular among small and growing companies for automated receipt scanning, concierge features, and per-user pricing that is often simpler to understand than enterprise quotes.
• Chrome River: Enterprise-oriented expense solution with configurable workflows, strong auditing, and global deployment capabilities; often competes directly with Concur for large customers.
• TripActions (Navan): Modern travel and expense solution that bundles managed travel, negotiated inventory, and an integrated expense workflow; prices are typically tiered by service level.
• Coupa: Enterprise spend management that includes procurement, invoicing, and expense modules; used by companies that want a unified source-to-pay platform.
• Certify: Mid-market focused expense and invoice automation with straightforward administration and reporting; a common choice for companies seeking a simpler admin experience.
• Zoho Expense: Cost-competitive alternative for companies already using Zoho apps; offers per-user pricing and integrated accounting connectors.

Open source alternatives to Concur

• Odoo: Open-source ERP with expense and HR modules; suitable for organizations that want full control over deployment and source code customization. Odoo Community supports expense workflows and can be extended to cover travel and invoicing with modules.
• ERPNext: Open-source ERP with expense claims, purchase and invoice modules. ERPNext provides an integrated accounting and HR foundation to manage employee expenses and supplier invoices.
• Invoice Ninja: Open-source invoicing and billing platform with expense tracking capabilities. While not as deep on travel management, it is useful for small teams seeking a self-hosted alternative for invoices and expenses.
• Dolibarr ERP & CRM: Open-source suite that includes expense and invoice modules and can be a lower-cost option for self-managed deployments.

Frequently asked questions about Concur

What is Concur used for?

Concur is used for travel, expense, and invoice management. Organizations use it to automate expense reporting, corporate travel bookings, and supplier invoice processing to improve controls, speed reimbursements, and integrate spend data into finance systems.

Does Concur integrate with accounting software?

Yes, Concur integrates with major accounting and ERP systems. Common integrations include connectors for systems like NetSuite, SAP ERP, Oracle, and other general ledger platforms to post approved expenses and invoices into financial systems.

How much does Concur cost per user per month?

Concur typically starts around $8–$15/month per user for expense modules in cloud subscription pricing, with Travel + Expense bundles commonly priced higher depending on features and negotiated terms.

Is there a free version of Concur?

No, Concur does not offer a perpetual free tier for production use. The company provides demos and trial or sandbox environments for evaluation, but production licenses are commercial and typically quoted per customer.

Can Concur handle multi-currency and VAT?

Yes, Concur supports multi-currency and VAT handling. The platform includes features for tax recovery, VAT reporting, and multi-currency conversions to accommodate global travel and international supplier invoices.

Does Concur have a mobile app for submitting receipts?

Yes, Concur provides mobile apps for receipt capture and expense submission. Mobile users can photograph receipts, automatically extract amounts, and attach receipts to expense items for quick submission and approval.

How secure is Concur?

Concur follows enterprise security practices and supports secure integrations. The platform includes data encryption in transit, role-based access controls, and supports single sign-on (SSO) and enterprise authentication methods; larger customers often request details around certifications and contractual security obligations.

Can Concur automate corporate card reconciliation?

Yes, Concur automates corporate card reconciliation. Card feeds can be imported and matched to employee expenses, reducing manual matching and ensuring card transactions are reconciled with receipts and expense reports.

Does Concur support custom approval workflows?

Yes, Concur supports configurable approval workflows. Administrators can define multi-step approvals, conditional routing, and department-specific policies to fit organizational needs and compliance requirements.

Where can I find Concur's API documentation?

Concur publishes developer resources and API documentation online. For technical integration details and API references, consult Concur's developer portal: Concur's developer portal and API documentation (https://developer.concur.com/).

concur careers

Concur is part of SAP and typically posts job openings through SAP's careers portal and corporate pages. Roles commonly available include product management, engineering, professional services, implementation consultants, account management, and customer support for Concur solutions. Candidates interested in product or industry-specific roles should monitor SAP's career listings for opportunities related to travel and expense software.

Working at Concur often involves domain knowledge in enterprise SaaS, integrations, and regulatory compliance for finance and travel. Teams spanning sales, solution architecture, and professional services support global customers who require localized tax handling and multi-locale deployments.

concur affiliate

SAP Concur runs partner and reseller programs that include implementation partners, travel management companies, and technology integrators. Affiliate or referral programs are usually managed through partner portals where certified partners can access sales enablement materials, integration resources, and commercial terms for co-selling. Businesses interested in becoming a Concur partner should review SAP Concur's partner program details on the company site or contact their partner team.

Where to find concur reviews

Third-party review websites such as Gartner Peer Insights, G2, and TrustRadius contain user reviews and ratings for Concur across dimensions like usability, customer support, integration quality, and ROI. Analyst reports and case studies from finance and travel managers also provide insight into deployment experiences and total cost of ownership. For the vendor’s perspective, Concur publishes customer case studies and whitepapers on their site that describe real-world deployments and outcomes.

For up-to-date pricing, trial requests, API keys, and product demos, consult Concur's official site and developer portal: Concur's pricing and packages (https://www.concur.com) and Concur's developer portal and API documentation (https://developer.concur.com/).