Rise

What is rise.ai

Rise.ai is a commerce-focused platform that helps online merchants issue, manage, and redeem store credit, gift cards, and loyalty rewards. The product is built specifically for retailers who want to use stored-value balances as a retention and recovery tool: issuing credits as partial refunds, incentives after returns, or rewards for referrals and repeat purchases. Rise.ai integrates with order flows, cart and checkout pages, and common marketing tools so store credits behave like a first-class payment option.

The platform is primarily positioned for mid-market and growth-stage e-commerce stores that need automated, trackable, and customer-visible store credit capabilities that go beyond the platform-native gift card features. Retailers use Rise.ai to reduce refund friction, increase lifetime value (LTV) by encouraging future purchases with credit expiration or bonus credit rules, and run loyalty campaigns tied to purchase behavior.

Rise.ai also provides merchant-facing tools for reporting, reconciliation, and compliance (accounting-friendly exporting of issued and redeemed credit), which are particularly relevant when store credit must be tracked for financial reporting.

Rise.ai features

What does rise.ai do?

Rise.ai issues and manages digital store credit, gift cards, and loyalty points that customers can redeem at checkout. Key capabilities include:

• Automated credit issuance workflows tied to events (order cancellations, returns, referral completion, product reviews)
• Customer-facing wallets that display balance and transaction history
• Flexible voucher and coupon creation with expiration rules, partial redemptions and tiered bonus incentives
• Integrations to let credits apply at checkout cleanly and to synchronize customer data with marketing systems

Rise.ai also provides merchant tools for credit reconciliation, reporting on outstanding liabilities, split payment support (allowing part credit + part payment), and the ability to bulk-import or export balances. The platform supports segmentation and targeted promotions using stored-value mechanics, which can be integrated into email and remarketing flows.

Rise.ai pricing

Rise.ai offers these pricing plans:

• Free Plan: $0/month with limited features, suitable for trialing basic credit issuance and single-store installations
• Starter: $29/month with additional issuance limits, basic automation, and core reporting
• Professional: $99/month with advanced automation workflows, customer wallet customization, and expanded support
• Enterprise: Contact for pricing for high-volume merchants, custom integrations, and dedicated onboarding

Pricing for Rise.ai commonly varies by store size, monthly order volume, and the number of issued credits or loyalty members. Many merchants begin on lower tiers and move to Professional or Enterprise as automations and credit liabilities scale. Check Rise.ai’s current pricing tiers (https://www.rise.ai/pricing) for the latest rates and enterprise options.

How much is rise.ai per month

Rise.ai starts at $29/month for entry-level paid plans when billed monthly for basic credit and gift-card features. Monthly billing tiers typically increase to $99/month and above for professional-level automation and larger issuance allowances.

How much is rise.ai per year

Rise.ai costs approximately $290/year for the Starter tier when billed annually, with mid-tier plans commonly offered at $990/year for more advanced feature sets. Enterprise customers receive volume discounts and custom billing based on feature and support requirements.

How much is rise.ai in general

Rise.ai pricing ranges from free tiers around $0 to paid plans in the $29–$99+/month range, with enterprise pricing available for large merchants. Actual cost depends on the number of stores, monthly issuance volume, support level, and whether you need custom integrations or advanced reconciliation features.

What is rise.ai used for

Rise.ai is used for reducing friction in returns, offering store credit as an alternative to refunds, increasing repeat purchase rates, and running loyalty programs that use stored-value balances. Merchants typically use it to:

• Convert refunds into store credit with optional bonus incentives, increasing the likelihood of retained revenue
• Issue gift cards and promotional credit for holidays, campaigns, and customer acquisition offers
• Create loyalty programs where points or credit are rewarded for purchases, referrals, and customer actions

Operational use cases include integrating credits into checkout flows for split-payment scenarios, automatically issuing store credit after return processing, and synchronizing customer wallets with email marketing to promote redemption. Reporting and export functionality helps finance teams reconcile outstanding credit as a liability on balance sheets and track redemption velocity.

Pros and cons of rise.ai

Rise.ai provides clear advantages for merchants that need flexible store credit and loyalty capabilities, but also carries trade-offs typical of third‑party commerce apps.

• Pros:

  • Strong automation around issuance and redemption reduces manual intervention and error
  • Customer-facing wallets increase transparency and reduce support questions about balances
  • Tight integration with checkout and marketing tools lets credits be used within existing flows
  • Detailed reporting and export features aid accounting and financial tracking

• Cons:

  • Additional monthly cost and potential per-transaction fees increase operating expenses
  • Complexity of rules (expiration, partial redemption, ledgering) can require setup work or developer support
  • Dependence on a third-party app means merchants must manage another vendor relationship and ensure data synchronization

Merchants should weigh the incremental revenue and retention benefits of issuing store credit against the subscription cost and implementation time.

Rise.ai free trial

Rise.ai commonly offers a trial period or a Free Plan that allows merchants to test core issuance and wallet features without immediate payment. Trial tiers typically include basic issuing and redemption so you can validate behavior in your storefront and checkout.

Trials are useful to confirm how credits appear to customers, how the platform integrates with your payment and order flows, and to test automated issuance rules such as refund-to-credit. During a trial merchants should validate accounting exports and the merchant experience for issuing, canceling, and reconciling credits.

For the most current trial details and sign-up information, consult Rise.ai’s trial and signup information on the Rise.ai pricing page (https://www.rise.ai/pricing).

Is rise.ai free

Yes, Rise.ai offers a Free Plan or trial option that enables merchants to test basic functionality with limited issuance and features. This plan is intended for small merchants or for initial testing; advanced automations and higher issuance volumes require paid plans.

Rise.ai API

Rise.ai provides an API that enables programmatic issuance, redemption, and management of store credit and gift vouchers. Typical API capabilities include:

• Creating and managing vouchers, store credit balances, and customer wallets via REST endpoints
• Querying transaction history and balance ledgers for reconciliation and reporting
• Webhook support for asynchronous events (credit issued, redeemed, expired, or refunded) so backend systems can react in real time
• Support for bulk import/export endpoints to migrate balances or perform mass adjustments

APIs are commonly used for custom workflows such as connecting returns systems to automated credit issuance, integrating CRM data to tag customers for loyalty tiers, or linking loyalty balance events into external analytics pipelines. Rate limits, authentication methods (API keys or OAuth), and schema vary by plan and are documented on Rise.ai’s developer resources. For integration guidance and API references, review the Rise.ai developer documentation and integration guides (https://www.rise.ai/docs).

10 Rise.ai alternatives

• Yotpo — Paid loyalty and reviews platform with points-based loyalty and integrated SMS/email marketing
• Smile.io — Paid loyalty program focused on points and referral rewards, widely used by e-commerce merchants
• LoyaltyLion — Paid loyalty and customer data platform with segmentation and lifecycle features
• Growave — Paid suite combining loyalty, reviews, and wishlist features for Shopify merchants
• Voucherify — Paid promotion and voucher API platform for custom voucher and campaign management
• S Loyalty — Paid loyalty platform for merchant-branded reward programs and integrations
• Stamped.io — Paid reviews and loyalty product with integration points for rewards and social proof
• Talon.One — Paid promotion engine for complex coupon and promotion logic across channels
• Gift Up! — Paid gift card platform focused on selling gift cards and vouchers across channels
• Loop Returns — Paid returns and exchanges platform that includes credits and store credit flows

Paid alternatives to rise.ai

• Yotpo: A combined reviews, loyalty, and SMS/email platform. Yotpo’s loyalty tools include points and referral systems with deep marketing integrations.
• Smile.io: Points-based loyalty and referral mechanics with easy installation and templates for campaigns.
• LoyaltyLion: Customer loyalty and retention platform offering advanced segmentation and lifecycle integrations.
• Growave: Offers loyalty, wishlists, reviews and UGC tools in a single suite aimed at mid-market merchants.
• Voucherify: A promotion and voucher API for merchants that need highly custom coupon and voucher behavior.

Open source alternatives to rise.ai

• Open Loyalty: An open-source loyalty platform that lets merchants run points and reward systems under their own infrastructure.
• Solidus + Custom Plugins: Solidus (open-source e-commerce) combined with custom voucher and loyalty plugins can be used to implement bespoke store credit systems.
• Custom-built solutions: Many merchants implement in-house store credit ledgers using their back-end language and database; this requires development resources but gives full control.

Frequently asked questions about Rise.ai

What is Rise.ai used for?

Rise.ai is used for issuing and managing store credit, gift cards, and loyalty rewards. Merchants use it to convert refunds into store credit, run loyalty programs, and issue promotional vouchers that customers can redeem at checkout. It is particularly useful for improving retention and recapturing revenue that would otherwise be lost to refunds.

Does Rise.ai integrate with Shopify?

Yes, Rise.ai offers a Shopify integration. The integration connects Rise.ai wallets to the Shopify checkout and order flow so credits apply cleanly at payment time and transaction history is synchronized with the store’s order data. Rise.ai provides installation and configuration steps in their Shopify integration documentation (https://www.rise.ai/integrations/shopify).

How much does Rise.ai cost per month?

Rise.ai starts at $29/month for entry-level paid plans when billed monthly, with higher tiers such as $99/month for advanced automation and larger issuance allowances. Enterprise pricing is available by contacting Rise.ai for custom quotes.

Is there a free version of Rise.ai?

Yes, Rise.ai provides a Free Plan or trial option that enables merchants to test core features with limited issuance and capability. This is intended for evaluation or low-volume use before upgrading to paid tiers.

Can Rise.ai handle partial redemptions and split payments?

Yes, Rise.ai supports partial redemption and split payments. Customers can pay with a combination of store credit and other payment methods at checkout, and the platform records partial redemptions so balances update correctly and accounting records remain accurate.

Can I migrate existing gift card balances into Rise.ai?

Yes, Rise.ai supports bulk imports of existing balances. Merchants can use CSV import tools or API endpoints to migrate pre-existing gift card data and reconcile balances during onboarding. The platform also provides export tools for verification and reporting.

Does Rise.ai offer API access for developers?

Yes, Rise.ai provides a REST API and webhook support. Developers can programmatically issue vouchers, query balances, receive event webhooks for redemptions, and integrate Rise.ai events into back-end systems for reconciliation and analytics.

How does Rise.ai handle accounting and liabilities?

Rise.ai provides exportable transaction ledgers for accounting reconciliation. The platform tracks issued credits and redemptions and lets merchants export detailed reports that show outstanding liabilities, redemption rates, and aging of credit balances for financial reporting.

Can Rise.ai run loyalty programs tied to purchase behavior?

Yes, Rise.ai supports loyalty rules and automated reward issuance. You can configure reward triggers based on purchases, referrals, or other customer actions and integrate those rewards into customer wallets that are visible at checkout.

What support and onboarding does Rise.ai offer?

Rise.ai offers tiered support depending on plan level, including dedicated onboarding for paid plans. Higher-tier subscriptions and enterprise customers typically receive priority support, setup assistance, and access to custom integrations and account management.

rise.ai careers

Rise.ai maintains roles across product, engineering, customer success, and go-to-market functions and hires for positions that support its e-commerce merchant base. Career pages typically list remote and hybrid roles focused on integrations, developer tooling, and merchant enablement. Candidates often require experience in e-commerce platforms, API-driven products, or SaaS operations. Rise.ai careers pages and job listings are best checked on their official site or company profiles on job boards for current openings.

Rise.ai highlights roles that combine technical ability with merchant empathy — positions in integrations, onboarding, and customer success usually need both platform knowledge and the ability to guide merchants through setup. Engineering roles often look for experience building scalable APIs and secure data integrations.

For up-to-date hiring information and open roles, review Rise.ai’s company career resources (https://www.rise.ai).

rise.ai affiliate

Rise.ai offers partner and agency programs for developers, agencies, and larger merchants that want to resell or implement the platform for clients. Affiliate or partner programs typically include referral fees, co-marketing materials, and technical enablement to assist with onboarding and custom integrations.

Agencies that specialize in Shopify and e-commerce growth commonly leverage Rise.ai as part of retention-focused client strategies. Partner status usually provides access to product roadmaps, sandbox environments, and technical support resources to accelerate implementations.

Interested partners should consult Rise.ai’s partner or partner-program information on their site to understand program requirements and benefits.

Where to find rise.ai reviews

Merchant reviews and case studies for Rise.ai are available on multiple review platforms and in e-commerce communities. Useful sources include app store listings (Shopify App Store), third-party review sites, and community forums where merchants discuss post-purchase, returns, and loyalty tooling.

For verified user reviews and case studies that illustrate specific merchant results, consult the Rise.ai testimonials and case studies page and the Shopify App Store listing (https://apps.shopify.com/rise-ai). Reading a mix of technical implementation notes and business outcomes will provide the best view of fit for your store.

Additional resources and next steps

• Check Rise.ai’s product and feature documentation for implementation details and current capabilities (https://www.rise.ai/docs)
• Review the Rise.ai pricing page for up-to-date plan comparisons and volume-based enterprise options (https://www.rise.ai/pricing)
• If you need custom integrations, contact Rise.ai’s support or partner team to discuss API access, webhooks, and enterprise SLAs

This content provides a comprehensive, practical starting point for evaluating Rise.ai as a store credit, gift card, and loyalty solution for e-commerce merchants.