Greenway Health is a healthcare technology company that provides electronic health record (EHR), practice management (PM), revenue cycle management (RCM), and interoperability solutions for ambulatory care. The product suite addresses clinical documentation, scheduling, billing, telehealth, patient engagement, and regulatory reporting. Greenway Health focuses on outpatient and ambulatory practices ranging from small single-provider offices to larger multispecialty groups and community health centers.
Greenway Health products are deployed as cloud-hosted, managed services or in hybrid models depending on customer needs. The vendor packages clinical workflows, coding support, and reporting tools intended to reduce administrative burden and increase reimbursement accuracy. Greenway also emphasizes interoperability through industry standards such as HL7 and FHIR to exchange data with labs, hospitals, HIEs, and payer systems.
Typical Greenway Health implementations include onboarding and training, data migration from legacy systems, configuration for specialty-specific templates, and optional managed services for revenue cycle operations. The company offers both modular product components and consolidated bundles so practices can adopt clinical, financial, and patient-facing capabilities incrementally.
Greenway Health provides a combined clinical and administrative platform that lets care teams document visits, manage patient encounters, schedule and follow up with patients, submit claims, and track revenue. Key functional areas include:
The platform also supports quality reporting (MIPS, MACRA), population health workflows, and interfaces to external registries. Workflow automation features include order sets, decision support alerts, and configurable templates to align with practice specialties and state regulatory requirements.
Greenway Health is commonly delivered as a modular suite where organizations can select the components they need. Typical modules and capabilities include:
Greenway Health pricing is primarily offered through custom quotes tailored to practice size, specialty, deployment model, and selected modules. Typical pricing components include one-time implementation or conversion fees, monthly per-provider or per-site subscription fees, and optional managed services charges for revenue cycle management or hosting.
Greenway Health offers these pricing plans:
Implementation costs: Typical one-time implementation and data conversion fees range from $5,000 to $50,000 depending on practice size, data volume, and custom configuration.
Hosting and support fees: If choosing hosted or managed services, organizations should budget additional monthly fees often between $200/month and $1,000+/month per site for enterprise-grade support and uptime guarantees.
Check Greenway Health's pricing and plans on the vendor website for the most current commercial options: view Greenway Health pricing and plans (https://www.greenwayhealth.com/pricing).
Greenway Health starts at $500/month per provider as an approximate entry point for small ambulatory practices when selecting core EHR and PM modules. Monthly pricing depends on the selected suite (EHR-only vs. EHR+RCM), number of providers/users, and whether managed RCM or hosting services are included. Most customers receive a custom monthly invoice that bundles software subscriptions with support and optional services.
Greenway Health costs $6,000/year per provider based on an entry-level estimate of $500/month times 12 months; larger deployments and full-service bundles can increase annual spend into the tens of thousands of dollars per provider when including managed services, premium support, and enterprise integrations. Annual contracts and multi-site discounts are commonly negotiated with the vendor.
Greenway Health pricing ranges from approximately $500/month to $2,500+/month per provider. The overall cost of ownership also includes implementation and training fees, optional third-party integrations, and revenue cycle management fees if outsourced. Institutions should budget for recurring subscription fees plus an initial deployment investment and ongoing training and optimization costs.
Greenway Health is used to run the day-to-day clinical and administrative operations of ambulatory care practices. Clinical teams use it for visit documentation, prescribing, lab result review, and clinical decision support. Administrative staff rely on the platform for scheduling, patient registration, benefits verification, claims submission, and patient billing. Revenue cycle teams use the RCM tools or outsource services to improve collections and reduce denials.
Specific use cases include:
The platform also supports patient engagement workflows—online booking, patient portal messaging, and telehealth—so practices can maintain continuity of care and reduce no-shows.
Pros:
Cons:
Greenway Health does not typically offer an open-access free trial like consumer SaaS; instead, the vendor provides product demonstrations, sandbox environments, and pilot programs upon request. Prospective customers can request a live demo tailored to their specialty and test sample workflows in a preconfigured sandbox or staging environment.
Vendors in this category often provide pilot deployments for multi-site or enterprise customers to validate integrations, reporting, and RCM workflows before full roll-out. Ask Greenway Health sales for a staged pilot or proof-of-concept that includes realistic data migration and reporting validation.
No, Greenway Health is not free for production use. The platform is a commercial healthcare IT product sold under subscription and managed service contracts. Prospective buyers should expect implementation fees, subscription charges per provider or site, and optional service costs for managed RCM, hosting, and premium support.
Greenway Health provides interoperability and API capabilities designed to support data exchange and integration with third-party systems, labs, imaging centers, and practice tools. Typical API and integration capabilities include:
Greenway Health also offers integration services and an interoperability team to help customers implement interfaces with payers, Health Information Exchanges (HIEs), and specialty registries. For developer resources and technical specifications, review Greenway Health interoperability and API documentation (https://www.greenwayhealth.com/interoperability).
Greenway Health is used for ambulatory EHR, practice management, and revenue cycle functions. Practices use it to document clinical encounters, manage scheduling and billing, process claims, and engage patients through portals and telehealth. It supports quality reporting and interoperability for outpatient workflows.
Yes, Greenway Health integrates with laboratory systems. Integration is achieved via HL7 interfaces, CCD/CCDA exchanges, and direct API endpoints to receive lab results, orders, and structured data for charting and clinical decision support.
Greenway Health starts at approximately $500/month per provider for an entry-level EHR+PM configuration, although exact pricing is provided via custom quotes based on practice size, specialty, and services required. Implementation and RCM services add to the overall monthly cost.
Yes, Greenway Health supports HIE connections. The platform uses industry standards such as HL7 and FHIR to exchange patient records, referrals, and summary of care documents with HIEs and other external partners.
Yes, Greenway Health includes telehealth capabilities. Telehealth can be integrated into scheduling and the patient portal so clinicians can conduct video visits, document encounters, and bill telemedicine services through the practice management system.
Yes, Greenway Health exposes APIs for interoperability. The vendor provides FHIR and HL7 interfaces along with secure authentication methods to enable third-party apps to read and write clinical and administrative data under agreed access controls.
Yes, Greenway Health offers managed RCM services. Practices can choose in-house RCM tools or outsource billing, AR follow-up, and denial management to Greenway’s managed services to improve collections and reduce administrative overhead.
Yes, Greenway Health supports data migration from legacy EHRs. Migrations typically include patient demographics, problem lists, medications, allergies, and historical encounter records; costs and timelines depend on data volume and format.
Greenway Health provides onboarding, training, and support services. New customers receive role-based training sessions, documentation, and access to support channels; larger customers may receive dedicated implementation specialists and ongoing optimization services.
Customer reviews for Greenway Health are available on industry review sites and healthcare IT analyst reports. Check hospital and ambulatory software review sites, peer forums, and analyst resources for comparative ratings and user feedback to evaluate real-world performance and support experiences.
Greenway Health hires across product development, implementation consulting, clinical informatics, sales, and customer success roles. Positions frequently include EHR implementation specialists, interoperability engineers, RCM experts, and training consultants who support customer onboarding and optimization. For current openings and job descriptions, view Greenway Health careers (https://www.greenwayhealth.com/careers).
Greenway Health runs partner and reseller programs to allow consultants, independent software vendors, and managed service providers to resell or integrate Greenway solutions. Affiliates typically receive access to product documentation, sandbox environments, and co-marketing resources. Contact Greenway Health partner programs for qualification requirements and commission structures.
Industry review platforms, peer forums, and healthcare IT analyst reports are useful sources for customer feedback and ratings. For comparative reviews and user stories, search healthcare IT review sites and look for specialty-specific evaluations that match your practice type and size. You can also request customer references from Greenway Health during the sales process to get direct feedback from similar practices.