hellotax is a combined software and service provider that helps online merchants manage European VAT registration and ongoing VAT compliance. The company offers a VAT automation platform that centralizes VAT deadlines, taxable transactions and return-ready reports, while pairing the software with local tax accountants who can handle filings, registrations and country-specific questions. The service is aimed primarily at digital goods sellers, marketplaces and merchants who sell cross-border in the EU and need a single partner to manage registrations, OSS filings and local filings.
hellotax positions itself as a one-stop solution for the complexity that comes with EU VAT rules: registering for VAT numbers across multiple EU jurisdictions, filing regular VAT returns or OSS declarations, and automating the tax calculation and recordkeeping needed for audits. The platform connects to common storefronts and marketplaces to ingest transaction data and prepare VAT-ready reports. For sellers that prefer human oversight, hellotax pairs the platform with local accountants who perform quality control, submit filings and provide guidance on rates, exemptions and invoicing requirements.
The service mixes subscription-based access to the VAT automation software with optional accounting and filing services. This hybrid model is useful for merchants that want software-led control and visibility but need expert, localized filing and registration handled by professionals familiar with national VAT nuances.
hellotax automates VAT registration, VAT filings and OSS (One-Stop-Shop) compliance for merchants selling across EU member states. Core capabilities include:
In addition to software automation, hellotax offers local accountant support: human review of returns, submission of filings, liaison with tax authorities and one-off advisory tasks such as handling audits or clarifying place-of-supply rules. This combination reduces the operational burden on merchants while preserving access to local expertise.
The platform includes connectors to major marketplaces and e-commerce systems so transaction data flows into the VAT engine with minimal manual work. Typical integrations include Amazon, Shopify, WooCommerce, marketplaces with VAT handling, and payment processors. Integration coverage reduces manual upload tasks and improves the accuracy of tax classifications.
Under the hood, hellotax applies country-specific VAT rates, thresholds and invoicing rules and flags transactions that may require special handling (digital services, MOSS/OSS, marketplace facilitator rules). Reports can be exported or prepared as submission-ready files for OSS and national VAT returns.
Support features include multi-company and multi-country views, role-based access for finance teams, exportable audit trails, and an inbox for tax letters and notices so merchants can centralize communications from tax authorities.
hellotax offers these pricing plans:
These listed prices reflect the publicly shared options for common use cases (new sellers, OSS submissions, established merchants and multi-country packages). Check hellotax's current pricing plans (https://hellotax.com/pricing) for the latest rates and enterprise options. Visit their official pricing page for the most current information.
hellotax starts at €49/month for the New Seller subscription, which covers up to 500 transactions per year and a single integration. For merchants with higher volumes or multi-country needs, the Established Seller plan at €119/month and the 5 Countries Package at €470/month are the common monthly options.
Monthly plans are best for sellers who want predictable, recurring fees tied to support and ongoing software access. Some features such as one-off OSS submissions are billed as single fees rather than monthly subscriptions.
hellotax costs €588/year for the New Seller plan when calculated as 12 months at €49/month, and €1,428/year for the Established Seller plan at €119/month. The 5 Countries Package computes to €5,640/year at €470/month. One-time fees such as €89 for the Digital Services Seller OSS package and €149 for OSS registration are applied separately.
If you plan to commit for a full year, ask hellotax about annual billing or enterprise contracts that may include volume discounts or bundled accounting hours.
hellotax pricing ranges from €0 (promotional offers such as a free registration) to €470+/month. The lower bound reflects occasional promotions (for example a free registration voucher) or single, one-time OSS submissions for small sellers. The top-end monthly offering covers multi-country packages and dedicated account management.
Costs to budget beyond subscription fees commonly include: OSS registration: €149 (one time), potential local accountant fees for country-specific filings, and any additional transactional adjustments if your sales profile triggers extra services. For large enterprises or high-volume sellers, hellotax typically offers custom quotes.
Visit their official pricing page for the most current information.
hellotax is used to manage VAT obligations for cross-border e-commerce into and within the European Union. Merchants use the platform and service when they sell digital goods, goods that ship to EU customers, or when their marketplace sales exceed distance-selling thresholds and require VAT registration in destination countries.
Typical use cases:
By combining automation (transaction ingestion, tax rate application, ready-to-file reports) with local accountants who submit returns and handle authority correspondence, hellotax reduces the need to hire local tax specialists in each country. This is particularly useful for small to medium-sized merchants wanting to expand across the EU without building in-house VAT expertise in every member state.
Pros:
Cons:
Operational considerations:
hellotax does not advertise a standard long-form free tier for ongoing OSS and filing management, but it does offer a free registration promotion at times (the site has promoted a free registration valued at €149). For new users, the company typically provides a trial period or a demo account to evaluate the software and integrations before committing to a subscription.
If you want to test the platform, request a product demo and ask for temporary access to the dashboard tied to a sample data set or a short trial of the integrations and reporting flows. That lets you validate whether the data mapping, tax classification, and prepared reports match your expectations prior to any paid onboarding.
For exact trial availability and terms, contact hellotax directly or check their demos and onboarding information on their website. Check hellotax's current pricing plans (https://hellotax.com/pricing) and request a demo through their product pages.
No, hellotax does not offer a permanent free plan for OSS and ongoing VAT compliance. They have previously offered free registration promotions (valued at €149) to offset an OSS registration fee, but ongoing access typically requires a paid plan such as €49/month for the New Seller tier or other paid packages.
Always confirm promotional terms and any trial limits with hellotax before assuming free registration applies to your company or country.
hellotax provides integrations to ingest data from marketplaces and e-commerce platforms; many VAT automation vendors expose API endpoints to allow direct data push/pull for invoicing, transaction reconciliation and reporting. If you need programmatic access, hellotax can usually provide integration details or API access on request and will document supported endpoints for data ingestion, report retrieval and submission status.
For merchant-specific integration needs — for example, custom ERP or billing platforms — contact their technical or partner team to discuss API keys, payload formats and security requirements. If API access is critical for your setup, request API documentation and a developer sandbox before onboarding.
See their integrations and developer support pages for details on supported connectors and technical onboarding. For an overview of the EU OSS rules that the platform helps automate, consult the EU One-Stop-Shop (OSS) guidance (https://ec.europa.eu/taxation_customs/business/vat/oss_en).
Open source stacks generally require internal resources to implement local VAT rules, keep rate tables current and manage filings; they are viable when you have developer and tax expertise in-house.
hellotax is used for EU VAT registration and ongoing VAT compliance for online merchants. It automates transaction ingestion, prepares OSS and national VAT reports, and pairs software with local accountants who can file returns and handle registration in member states.
hellotax prepares OSS-ready reports and can submit OSS returns on behalf of merchants. The platform aggregates cross-border B2C sales, applies the correct VAT rates, and produces ready-to-file OSS declarations; customers can opt for the company to complete submission for an additional fee.
Yes, hellotax integrates with common marketplaces and e-commerce platforms. Integrations allow automatic ingestion of transactional data for VAT classification, reconciliation and reporting, reducing manual uploads and improving the accuracy of return-ready reports.
Yes, hellotax offers digital VAT registration services in required EU jurisdictions. They provide a guided online registration process and can engage local accountants to complete filings and act as tax representatives where necessary.
No permanent free tier is provided; hellotax has offered promotional free registration offers. For ongoing access, merchants typically subscribe to a paid plan such as the €49/month New Seller plan; demos and short trial periods may be available upon request.
hellotax starts at €49/month for the New Seller plan, which is suitable for low-volume sellers (up to 500 transactions yearly). Higher tiers such as the Established Seller and 5 Countries Package are priced at €119/month and €470/month respectively.
Use hellotax when you need scalable coverage across multiple EU jurisdictions without hiring local tax specialists in every country. The combination of automated reporting and local accountant support is especially useful for small and medium merchants expanding into Europe who want accurate filings without building in-house VAT capacity.
You can find user reviews on independent review platforms and e‑commerce forums. Check e-commerce community forums, software review sites and LinkedIn discussions for merchant experiences; for the most current user feedback, search for “hellotax reviews” on major review sites and social channels.
Yes—hellotax typically offers post-filing support and can liaise with local tax authorities through its accountant network. The level of audit support may depend on your plan and whether additional advisory hours are included or billable separately.
hellotax uses standard security controls for SaaS accounting platforms and restricts access via role-based permissions. They centralize tax letters and maintain audit trails; for sensitive setups, ask about their data encryption, backups and whether they offer enterprise security add-ons such as SSO or dedicated hosting.
hellotax hires across technology, tax, customer success and operations roles to support its mix of software and professional services. Job listings are typically posted on their corporate careers page and on general job platforms; roles often seek candidates with e-commerce, VAT or cross-border tax experience and software engineering skills for integration work.
hellotax runs partner and referral programs for accountants, resellers and e-commerce agencies that refer customers. Affiliate and partner terms generally include referral fees or co-marketing arrangements; contact their partnerships team for an affiliate agreement and program details.
For independent feedback, check comparison platforms, e-commerce community boards and business review sites. Look for reviews that describe real-world OSS filings, integration quality with marketplaces, and the responsiveness of assigned local accountants to get a practical sense of service delivery.