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Hellotax

EU VAT compliance platform and service for online merchants. hellotax provides digital VAT registration, One-Stop-Shop (OSS) filings, automated VAT reporting and optional local accountant support to keep cross-border e‑commerce VAT-compliant across Europe.

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What is hellotax

hellotax is a combined software and service provider that helps online merchants manage European VAT registration and ongoing VAT compliance. The company offers a VAT automation platform that centralizes VAT deadlines, taxable transactions and return-ready reports, while pairing the software with local tax accountants who can handle filings, registrations and country-specific questions. The service is aimed primarily at digital goods sellers, marketplaces and merchants who sell cross-border in the EU and need a single partner to manage registrations, OSS filings and local filings.

hellotax positions itself as a one-stop solution for the complexity that comes with EU VAT rules: registering for VAT numbers across multiple EU jurisdictions, filing regular VAT returns or OSS declarations, and automating the tax calculation and recordkeeping needed for audits. The platform connects to common storefronts and marketplaces to ingest transaction data and prepare VAT-ready reports. For sellers that prefer human oversight, hellotax pairs the platform with local accountants who perform quality control, submit filings and provide guidance on rates, exemptions and invoicing requirements.

The service mixes subscription-based access to the VAT automation software with optional accounting and filing services. This hybrid model is useful for merchants that want software-led control and visibility but need expert, localized filing and registration handled by professionals familiar with national VAT nuances.

Hellotax features

What does hellotax do?

hellotax automates VAT registration, VAT filings and OSS (One-Stop-Shop) compliance for merchants selling across EU member states. Core capabilities include:

  • Automated transaction ingestion from e-commerce platforms and marketplaces via integrations, enabling reconciliation and VAT classification.
  • Digital VAT registration workflow that supports obtaining VAT numbers in multiple EU countries where registration is required.
  • OSS reporting tools that aggregate cross-border B2C sales in one member state to comply with OSS rules and generate ready-to-file OSS returns.
  • A central dashboard with tax calendars, deadlines, and country-specific reminders so teams can see upcoming filings and outstanding obligations.

In addition to software automation, hellotax offers local accountant support: human review of returns, submission of filings, liaison with tax authorities and one-off advisory tasks such as handling audits or clarifying place-of-supply rules. This combination reduces the operational burden on merchants while preserving access to local expertise.

Core platform and integrations

The platform includes connectors to major marketplaces and e-commerce systems so transaction data flows into the VAT engine with minimal manual work. Typical integrations include Amazon, Shopify, WooCommerce, marketplaces with VAT handling, and payment processors. Integration coverage reduces manual upload tasks and improves the accuracy of tax classifications.

Under the hood, hellotax applies country-specific VAT rates, thresholds and invoicing rules and flags transactions that may require special handling (digital services, MOSS/OSS, marketplace facilitator rules). Reports can be exported or prepared as submission-ready files for OSS and national VAT returns.

Support features include multi-company and multi-country views, role-based access for finance teams, exportable audit trails, and an inbox for tax letters and notices so merchants can centralize communications from tax authorities.

Hellotax pricing

hellotax offers these pricing plans:

  • New Seller: €49/month (equivalent to €588/year) — Up to 500 transactions yearly, 1 integration, email support. Total transactions counted per company, across all countries.
  • Digital Services Seller / OSS: €89 (one time) — Access to OSS software and Tax Letter Inbox, automatic and manual quality control, ready-to-file OSS reports, and submission of OSS reports done for you.
  • Established Seller: €119/month (equivalent to €1,428/year) — Unlimited transactions, unlimited integrations, dedicated account manager, email & phone support, and 1 hour of free accounting consultation per year.
  • 5 Countries Package: €470/month (equivalent to €5,640/year) — Unlimited transactions, unlimited integrations, dedicated account manager, email & phone support, 5 countries included, and 3 hours of free accounting consultation per year.
  • OSS Registration (additional one-time fee): €149 — applies when you need help registering for OSS in the chosen member state; additional costs may apply for registrations in specific countries such as the Netherlands.

These listed prices reflect the publicly shared options for common use cases (new sellers, OSS submissions, established merchants and multi-country packages). Check hellotax's current pricing plans (https://hellotax.com/pricing) for the latest rates and enterprise options. Visit their official pricing page for the most current information.

How much is hellotax per month

hellotax starts at €49/month for the New Seller subscription, which covers up to 500 transactions per year and a single integration. For merchants with higher volumes or multi-country needs, the Established Seller plan at €119/month and the 5 Countries Package at €470/month are the common monthly options.

Monthly plans are best for sellers who want predictable, recurring fees tied to support and ongoing software access. Some features such as one-off OSS submissions are billed as single fees rather than monthly subscriptions.

How much is hellotax per year

hellotax costs €588/year for the New Seller plan when calculated as 12 months at €49/month, and €1,428/year for the Established Seller plan at €119/month. The 5 Countries Package computes to €5,640/year at €470/month. One-time fees such as €89 for the Digital Services Seller OSS package and €149 for OSS registration are applied separately.

If you plan to commit for a full year, ask hellotax about annual billing or enterprise contracts that may include volume discounts or bundled accounting hours.

How much is hellotax in general

hellotax pricing ranges from €0 (promotional offers such as a free registration) to €470+/month. The lower bound reflects occasional promotions (for example a free registration voucher) or single, one-time OSS submissions for small sellers. The top-end monthly offering covers multi-country packages and dedicated account management.

Costs to budget beyond subscription fees commonly include: OSS registration: €149 (one time), potential local accountant fees for country-specific filings, and any additional transactional adjustments if your sales profile triggers extra services. For large enterprises or high-volume sellers, hellotax typically offers custom quotes.

Visit their official pricing page for the most current information.

What is hellotax used for

hellotax is used to manage VAT obligations for cross-border e-commerce into and within the European Union. Merchants use the platform and service when they sell digital goods, goods that ship to EU customers, or when their marketplace sales exceed distance-selling thresholds and require VAT registration in destination countries.

Typical use cases:

  • Sellers needing a single interface to prepare OSS reports and national VAT filings.
  • Merchants with multiple EU market presences that prefer centralized reporting and local accountant support for filings.
  • Marketplaces and SaaS vendors that must register for VAT in multiple jurisdictions or subscribe to OSS to report cross-border B2C sales.

By combining automation (transaction ingestion, tax rate application, ready-to-file reports) with local accountants who submit returns and handle authority correspondence, hellotax reduces the need to hire local tax specialists in each country. This is particularly useful for small to medium-sized merchants wanting to expand across the EU without building in-house VAT expertise in every member state.

Pros and cons of hellotax

Pros:

  • Local accountant support for filings and registrations reduces risk of incorrect submissions and misinterpretation of national rules.
  • Integrated OSS tooling simplifies a previously fragmented workflow and helps merchants meet pan-European reporting obligations via a single member state.
  • Clear invoice and tax letter inbox centralizes communications from tax authorities and helps merchants keep an audit trail.
  • Pre-built integrations with common e-commerce platforms reduce manual reconciliation work and improve accuracy.

Cons:

  • Pricing scales for merchants needing multi-country filings and dedicated account management; costs can be material for very large sellers compared to in-house VAT teams.
  • Some extra fees are presented as one-time charges (OSS registration, specific country complexities) and additional country-specific costs may apply, which requires careful budgeting.
  • Because the service blends software and human accounting, turnaround times for filings or complex advisory work depend on the availability of assigned local accountants and the quality of data feeds.

Operational considerations:

  • Merchants should verify exactly which marketplaces and payment gateways are supported before committing to a plan.
  • Check what level of post-filing support is included (audit assistance, replies to tax authority queries) and whether additional hourly rates apply for advisory work.

Hellotax free trial

hellotax does not advertise a standard long-form free tier for ongoing OSS and filing management, but it does offer a free registration promotion at times (the site has promoted a free registration valued at €149). For new users, the company typically provides a trial period or a demo account to evaluate the software and integrations before committing to a subscription.

If you want to test the platform, request a product demo and ask for temporary access to the dashboard tied to a sample data set or a short trial of the integrations and reporting flows. That lets you validate whether the data mapping, tax classification, and prepared reports match your expectations prior to any paid onboarding.

For exact trial availability and terms, contact hellotax directly or check their demos and onboarding information on their website. Check hellotax's current pricing plans (https://hellotax.com/pricing) and request a demo through their product pages.

Is hellotax free

No, hellotax does not offer a permanent free plan for OSS and ongoing VAT compliance. They have previously offered free registration promotions (valued at €149) to offset an OSS registration fee, but ongoing access typically requires a paid plan such as €49/month for the New Seller tier or other paid packages.

Always confirm promotional terms and any trial limits with hellotax before assuming free registration applies to your company or country.

Hellotax API

hellotax provides integrations to ingest data from marketplaces and e-commerce platforms; many VAT automation vendors expose API endpoints to allow direct data push/pull for invoicing, transaction reconciliation and reporting. If you need programmatic access, hellotax can usually provide integration details or API access on request and will document supported endpoints for data ingestion, report retrieval and submission status.

For merchant-specific integration needs — for example, custom ERP or billing platforms — contact their technical or partner team to discuss API keys, payload formats and security requirements. If API access is critical for your setup, request API documentation and a developer sandbox before onboarding.

See their integrations and developer support pages for details on supported connectors and technical onboarding. For an overview of the EU OSS rules that the platform helps automate, consult the EU One-Stop-Shop (OSS) guidance (https://ec.europa.eu/taxation_customs/business/vat/oss_en).

10 hellotax alternatives

Paid alternatives to hellotax

  • Avalara — Global indirect tax automation with VAT registration services and a broad ecosystem of integrations for e-commerce platforms and ERPs.
  • Taxually — EU-focused VAT registration and compliance with OSS reporting and local tax agent services for cross-border sellers.
  • Quaderno — VAT and sales tax automation for digital sellers, including tax calculation, invoicing and reporting across multiple jurisdictions.
  • TMF Group — Global tax and accounting services that include VAT registration and local compliance through in-country teams.
  • Sovos — Compliance and reporting platform focused on VAT, e-invoicing and tax reporting for enterprises operating across multiple countries.
  • Stripe Tax — Tax calculation, reporting and simplified remittance support embedded with Stripe payments; best when paired with external filing services for local filings.
  • TaxJar — Sales tax automation primarily for the US, with expansion into cross-border reporting and integrations for marketplaces.

Open source alternatives to hellotax

  • Mollie (self-integrations) — While not a direct open source VAT tool, many merchants use open-source connectors and self-built pipelines to combine payment data with open-source accounting stacks; this requires in-house tax expertise.
  • Odoo (Community Edition) — Open source ERP that includes invoicing and accounting modules; with custom modules and localization, merchants can build VAT reporting workflows but will need local tax knowledge for filings.
  • ERPNext — Open source accounting and ERP system that supports VAT bookkeeping and reporting; requires configuration and potentially local extensions for OSS.

Open source stacks generally require internal resources to implement local VAT rules, keep rate tables current and manage filings; they are viable when you have developer and tax expertise in-house.

Frequently asked questions about hellotax

What is hellotax used for?

hellotax is used for EU VAT registration and ongoing VAT compliance for online merchants. It automates transaction ingestion, prepares OSS and national VAT reports, and pairs software with local accountants who can file returns and handle registration in member states.

How does hellotax handle One-Stop-Shop (OSS) reporting?

hellotax prepares OSS-ready reports and can submit OSS returns on behalf of merchants. The platform aggregates cross-border B2C sales, applies the correct VAT rates, and produces ready-to-file OSS declarations; customers can opt for the company to complete submission for an additional fee.

Does hellotax integrate with marketplaces like Amazon and Shopify?

Yes, hellotax integrates with common marketplaces and e-commerce platforms. Integrations allow automatic ingestion of transactional data for VAT classification, reconciliation and reporting, reducing manual uploads and improving the accuracy of return-ready reports.

Can hellotax register my company for VAT in multiple EU countries?

Yes, hellotax offers digital VAT registration services in required EU jurisdictions. They provide a guided online registration process and can engage local accountants to complete filings and act as tax representatives where necessary.

Is there a free version or trial of hellotax?

No permanent free tier is provided; hellotax has offered promotional free registration offers. For ongoing access, merchants typically subscribe to a paid plan such as the €49/month New Seller plan; demos and short trial periods may be available upon request.

How much does hellotax cost per month?

hellotax starts at €49/month for the New Seller plan, which is suitable for low-volume sellers (up to 500 transactions yearly). Higher tiers such as the Established Seller and 5 Countries Package are priced at €119/month and €470/month respectively.

When should I use hellotax instead of an in-house VAT team?

Use hellotax when you need scalable coverage across multiple EU jurisdictions without hiring local tax specialists in every country. The combination of automated reporting and local accountant support is especially useful for small and medium merchants expanding into Europe who want accurate filings without building in-house VAT capacity.

Where can I find hellotax reviews?

You can find user reviews on independent review platforms and e‑commerce forums. Check e-commerce community forums, software review sites and LinkedIn discussions for merchant experiences; for the most current user feedback, search for “hellotax reviews” on major review sites and social channels.

Does hellotax provide audit support if tax authorities query my filings?

Yes—hellotax typically offers post-filing support and can liaise with local tax authorities through its accountant network. The level of audit support may depend on your plan and whether additional advisory hours are included or billable separately.

How secure is transaction data with hellotax?

hellotax uses standard security controls for SaaS accounting platforms and restricts access via role-based permissions. They centralize tax letters and maintain audit trails; for sensitive setups, ask about their data encryption, backups and whether they offer enterprise security add-ons such as SSO or dedicated hosting.

hellotax careers

hellotax hires across technology, tax, customer success and operations roles to support its mix of software and professional services. Job listings are typically posted on their corporate careers page and on general job platforms; roles often seek candidates with e-commerce, VAT or cross-border tax experience and software engineering skills for integration work.

hellotax affiliate

hellotax runs partner and referral programs for accountants, resellers and e-commerce agencies that refer customers. Affiliate and partner terms generally include referral fees or co-marketing arrangements; contact their partnerships team for an affiliate agreement and program details.

Where to find hellotax reviews

For independent feedback, check comparison platforms, e-commerce community boards and business review sites. Look for reviews that describe real-world OSS filings, integration quality with marketplaces, and the responsiveness of assigned local accountants to get a practical sense of service delivery.

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