Chartspan

What is chartspan

Chartspan is a clinical services and patient engagement company that helps medical practices deliver reimbursable remote care programs such as Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Transitional Care Management (TCM), and medication adherence support. The offering combines care coordination teams, clinical staff, and a technology platform that connects to a practice’s EHR to document care, run patient outreach, and generate billing-ready encounters.

Chartspan is positioned as a hybrid services-plus-platform vendor: it supplies trained clinical staff and nurse care coordinators who conduct patient outreach and clinical documentation, and it provides integration layers that allow that work to be captured inside the practice’s workflow. That model reduces the operational burden on clinicians while enabling practices to capture Medicare and commercial reimbursements linked to remote care services.

The company serves independent practices, multi-site groups, federally qualified health centers (FQHCs), and specialty clinics seeking to implement CCM/RPM programs without building the staffing, technology, and compliance infrastructure in-house. Chartspan’s approach emphasizes turnkey program setup, ongoing patient engagement, and reporting for quality and billing reconciliation.

Chartspan features

What does chartspan do?

Chartspan centralizes patient outreach, chronic condition management, and remote monitoring workflows for outpatient practices. Core activities include structured phone- and portal-based patient check-ins, assessments of care needs, RPM device enrollment and readings collection, and creation of encounter documentation mapped to billing codes.

The platform supports enrollment, scheduling of care-management contacts, automated reminders, and patient education content delivery. Clinical staff employed or overseen by Chartspan perform outreach and follow-up according to practice protocols, document the time spent on non-face-to-face care, and flag clinical escalations back to the practice’s providers.

Chartspan also provides program analytics, quality dashboards, and billing support so practices can reconcile enrollment, utilization, and claims. Integration with EHRs reduces duplicate charting and allows Chartspan documentation to appear in the patient record as visit notes or encounter summaries.

Chartspan pricing

Chartspan typically sells clinical services and platform access on a per-patient, per-month basis and with custom enterprise arrangements for larger health systems. Public, fixed-rate retail plans are not widely published; pricing is usually quoted after a practice assessment that considers patient volume, service scope (CCM, RPM, CCM+RPM bundles), and integration complexity.

Typical vendor models in this category include a combination of a per-enrolled-patient monthly fee and either revenue-share or cost-plus arrangements for clinical services. For budgeting, practices should expect fees expressed as either a flat per-member-per-month (PMPM) rate or a percentage of program revenue. For exact current rates, check Chartspan’s details on their pricing and services page or request a custom quote from their sales team.

Because Chartspan offers tailored implementations, be prepared for additional one-time setup costs such as EHR integration, onboarding, and training. Many agreements include performance metrics, patient volume thresholds, and standard service-level agreements (SLAs) that affect final pricing.

How much is chartspan per month

Chartspan generally starts at a per-patient monthly fee for managed CCM and RPM services, with precise monthly amounts provided after a practice assessment. Costs typically reflect the level of service (e.g., CCM-only, RPM-only, or combined CCM+RPM), patient complexity, and whether Chartspan provides full clinical staffing or only platform access.

If you need a quick estimate for internal budgeting, request a representative case or sample statement of work from Chartspan; many practices use a range-based estimate during vendor evaluation.

How much is chartspan per year

Chartspan’s annual cost depends on enrolled patient counts and the scope of services contracted — annual pricing is typically calculated by multiplying the negotiated PMPM (per-member-per-month) rate by the number of enrolled patients and 12 months, plus any annualized integration or platform fees.

Larger organizations purchasing enterprise deployments can often negotiate multi-year contracts with volume discounts, annual price caps, or blended pricing that lowers the effective per-patient annual cost compared with small-practice agreements.

How much is chartspan in general

Chartspan pricing ranges depend on service mix and patient volume rather than a fixed list price. For planning purposes, practices should model both per-patient monthly fees and potential revenue-share scenarios, then compare those to expected Medicare CCM/RPM reimbursements to assess financial viability.

To get definitive numbers tailored to your practice size and payer mix, contact Chartspan directly via their contact and solutions pages for an official proposal.

What is chartspan used for

Chartspan is used to operationalize and scale non–face-to-face care programs that are billable under current payer rules, primarily CCM and RPM. Practices use Chartspan to enroll eligible patients, provide regular outreach and care coordination, collect remote biometric data where appropriate, and ensure documentation aligns with billing and compliance requirements.

Clinicians and administrators use Chartspan to offload time-consuming care-management tasks — such as regular telephonic check-ins, patient education, and adherence monitoring — to trained personnel while maintaining clinical oversight. That allows providers to increase program participation without hiring internal staff or redeploying existing clinical resources.

Administratively, Chartspan is used for patient population identification, automated workflow management, payer-specific documentation templates, audit-ready reporting, and revenue capture. Practices also use Chartspan to support quality programs and value-based care initiatives by demonstrating consistent care touchpoints and data capture outside traditional visits.

Pros and cons of chartspan

Chartspan’s strengths include established operational experience in CCM and RPM, a staffed model that reduces the practice’s hiring burden, and EHR integration capabilities that keep clinical documentation centralized. Practices that lack bandwidth to run remote care programs in-house typically gain immediate program delivery capability and billing support.

Common limitations include the dependency on a third party for patient-facing care coordination (which may affect continuity if the vendor relationship changes) and the need to align workflow and data governance between the practice and Chartspan. Practices with tightly controlled in-house care teams sometimes prefer software-only solutions to retain full control over staffing and patient interactions.

Other trade-offs involve pricing structure and revenue-sharing expectations: vendor-managed programs can require longer contract terms, data access arrangements, or minimum volumes to achieve target economics. Practices should evaluate contract clauses around data portability, termination, and audit access before committing.

Chartspan free trial

Chartspan does not typically advertise an open free trial for their full managed services because the offering involves onboarding clinical teams and integrating with a practice’s EHR. Instead, Chartspan commonly offers pilot programs or limited-scope deployments designed to demonstrate workflow integration and early clinical outcomes.

Pilots usually include a defined patient cohort, a short evaluation window (often 30–90 days), and agreed-upon success metrics such as enrollment rates, outreach completion, and documentation quality. A pilot gives practices a way to validate clinical workflow, EHR interoperability, and patient receptivity without committing to a full-scale contract immediately.

To explore a pilot or proof-of-concept, contact Chartspan through their website to discuss program scope, patient selection criteria, and reporting expectations. Review the pilot agreement for trial duration, data sharing, and any trial-related fees.

Is chartspan free

No, Chartspan is not offered as a free service. Because the company provides staffed services and clinical operations, engagements are typically fee-based and tailored to the practice’s scale and needs.

If minimizing upfront costs is important, ask Chartspan about pilot programs or phased rollouts that limit initial scope and allow you to measure results before expanding to a paid, full-scale deployment.

Chartspan API

Chartspan supports EHR integrations and data exchange using common healthcare standards and interfaces. The company typically offers HL7, CCD/C-CDA, and FHIR-based integration options to import patient lists, encounter data, and relevant clinical observations from the practice’s EHR and to write back visit documentation or care notes.

For technical teams, Chartspan provides onboarding documentation and integration support that covers mapping of demographics, problem lists, medication lists, and encounter templates. The integration layer often includes scheduled batch exports, real-time API endpoints for patient status, and webhook notifications for escalations or completed outreach.

If you need developer-level details or sandbox access, request Chartspan’s technical integration guide or developer documentation during procurement. Chartspan’s integration team typically coordinates with EHR vendors or the practice’s IT staff to complete mapping and testing prior to go-live. You can read about Chartspan’s approach to interoperability on their integration and EHR connector resources.

10 Chartspan alternatives

• Teladoc Health — Large telehealth and virtual care platform with population health tools and virtual chronic care programs.
• Livongo — Chronic condition management platform (now part of Teladoc) focused on diabetes and hypertension with device support and coaching.
• Vivify Health — Remote patient monitoring and care management platform for chronic disease and post-discharge programs.
• nThrive — Revenue cycle and clinical documentation support with a focus on coding, billing, and financial performance for healthcare providers.
• Kareo — Practice management and small-practice RCM platform with patient engagement features suited to independent practices.
• Athenahealth — Cloud-based EHR and practice management with care coordination and population health modules.
• eClinicalWorks — EHR with integrated patient engagement, telehealth, and population health features, often used by ambulatory clinics.
• Allscripts — EHR and care coordination products with population health management capabilities.
• OpenEMR — Open source electronic medical record system that can be extended for care-management workflows and integrations.
• Vivante Health — Behavioral and chronic care management platform that supports care coordination and remote monitoring (note: specific offerings vary by vendor)

Paid alternatives to chartspan

• Teladoc Health: Enterprise-grade telehealth and chronic care management services that integrate virtual visits with population health analytics. Teladoc offers a broad provider and device network and enterprise-level contract options for health systems.

• Livongo: Managed chronic condition programs with device provisioning, coaching, and advanced analytics. Livongo historically priced per enrolled member per month and often bundles device costs into program pricing.

• Vivify Health: Remote patient monitoring platform that supports multi-condition pathways and device telemetry with program management services for enrollment and monitoring.

• nThrive: Focused on revenue cycle optimization, coding, and clinical documentation improvement; nThrive can be used by practices that want a heavier emphasis on billing and claims performance alongside care programs.

• Athenahealth: Cloud EHR and RCM suite with add-on population health and care coordination modules; attractive for practices that want a combined EHR and care-management vendor.

• eClinicalWorks: Offers population health and patient engagement tools that can be used to run CCM/RPM programs, with the advantage of native EHR integration.

Open source alternatives to chartspan

• OpenEMR: A widely used open source EHR with a long history and a community of implementers; can be extended with custom modules to support CCM workflows and integrations for RPM data ingestion.

• OpenMRS: An open source medical record system primarily used in global health settings; suitable for organizations prepared to build custom care-management modules and integrations.

• LibreHealth: A community-driven open health ecosystem with projects for EMR and health data exchange that can be adapted for care coordination and outreach workflows.

• OpenEHR: More of a specification and platform for standardized clinical data repositories; useful if you plan to build a custom care-management solution with strong data modeling and interoperability.

• GNU Health: An open source health and hospital information system with modules that can be used for population health and community care programs with custom development.

Frequently asked questions about Chartspan

What is Chartspan used for?

Chartspan is used for managing reimbursable remote care programs such as Chronic Care Management (CCM) and Remote Patient Monitoring (RPM). Practices use Chartspan to enroll patients, perform regular clinical outreach, document non–face-to-face encounters, and support billing reconciliation so providers can capture eligible reimbursements while maintaining clinical oversight.

Does Chartspan integrate with common EHRs?

Yes, Chartspan provides integrations with EHRs through HL7, CCD/C-CDA, and FHIR where appropriate. The company coordinates technical onboarding with the practice and EHR vendor to map patient demographics, problem lists, and encounter documentation and to write back notes or care summaries into the chart.

How much does Chartspan cost per patient per month?

Chartspan typically charges a per-patient per-month fee that varies by program and scope. Exact PMPM rates depend on whether you enroll patients in CCM-only, RPM-only, or combined services, the level of clinical staffing required, and the degree of EHR integration and reporting needed.

Can Chartspan help practices bill Medicare for CCM and RPM?

Yes, Chartspan organizes documentation and time tracking needed to support Medicare billing for CCM and RPM services. The vendor’s clinical teams document care encounters and time-based activities according to billing rules and provide the reporting necessary for claim submission and audit readiness.

Is there a pilot or trial for Chartspan?

Chartspan generally offers pilot programs rather than open free trials. Pilots are scoped to a subset of patients and include defined success metrics, allowing practices to validate workflows, integration, and patient engagement before a full rollout.

Does Chartspan provide RPM device management?

Yes, Chartspan supports RPM device enrollment and data collection as part of combined RPM programs. The vendor can assist with device logistics, patient setup, data ingestion, and clinical review workflows to ensure device data is actionable and recorded appropriately.

What kind of reporting and analytics does Chartspan offer?

Chartspan provides program dashboards and audit-ready reporting for enrollment, outreach completion, and revenue capture. Reports typically include enrollment lists, outreach logs, time-based documentation summaries, and reconciliation tools to match clinical activity with billed services.

Can Chartspan scale for multi-site practices and health systems?

Yes, Chartspan supports enterprise deployments with multi-site rollouts, centralized reporting, and configurable workflows. Larger organizations can negotiate enterprise contracts with volume pricing, dedicated implementation resources, and bespoke integration arrangements.

How does Chartspan handle patient consent and privacy?

Chartspan follows HIPAA-compliant processes and uses secure data exchange methods for integrations. Patient enrollment workflows include consent capture, and the vendor’s operational policies typically cover data access control, audit trails, and secure transmission of clinical information to provider EHRs.

What happens to patient data if we stop using Chartspan?

Chartspan agreements commonly include data portability and transition provisions to transfer or export patient documentation back to the practice. Contracts should be reviewed for specific clauses on data export formats, timelines, and any fees associated with offboarding to ensure continuity of the patient record.

chartspan careers

Chartspan recruits for roles across clinical operations, care coordination, integration engineering, and client success to support its service-and-technology model. Clinical roles typically include registered nurses and licensed practical nurses for patient outreach, while technical roles cover EHR integration specialists, API engineers, and product managers.

Careers pages often list remote and hybrid positions given the distributed nature of care coordination work. For up-to-date openings and descriptions of required clinical qualifications, visit Chartspan’s careers page for job listings, benefit descriptions, and application instructions.

When evaluating employer fit, prospective candidates should review Chartspan’s clinical training programs, compliance requirements (e.g., background checks and clinical licensure verification), and opportunities for professional development.

chartspan affiliate

Chartspan may offer partner or referral arrangements for consulting firms, EHR resellers, and independent practice associations that refer clients for managed CCM/RPM programs. Affiliate or partner programs typically define referral fees, co-marketing activities, and responsibilities for client onboarding.

If you are a consulting partner or an EHR integrator seeking to resell Chartspan services, inquire with their partnerships team to understand program tiers, lead management, and technical co-delivery models. Partner agreements can provide a predictable way for channel organizations to offer turnkey care-management capabilities to their practice clients.

Where to find chartspan reviews

Independent reviews and case studies are available on healthcare IT review sites, industry publications, and Chartspan’s own case studies page. Look for client testimonials, published case studies, and peer reviews that describe enrollment results, program adoption, and financial outcomes for practices similar in size and specialty to yours.

To get direct references, request customer references during the sales process and ask for examples of practices that match your size, payer mix, and clinical focus. Also review regulatory and payer lists to confirm Chartspan’s experience with Medicare CCM/RPM and any state-specific telehealth or monitoring rules.

Research Notes

Chartspan (from chartspan.com) operates in the chronic care management and remote patient monitoring space, combining service delivery (clinical staff and care coordination) with EHR integrations and reporting. Publicly published pricing is not prominently listed on the site; many vendors in this category provide custom, per-patient pricing and pilot programs rather than fixed public plans. Chartspan emphasizes turnkey program delivery, EHR interoperability, billing support, and analytics. Technical integrations typically involve HL7, C-CDA, and FHIR approaches; interested buyers should request Chartspan’s technical integration documentation and a custom quote from their sales team (see Chartspan’s pricing page and integrations resources for official details).