Fieldclarity is a field service management (FSM) platform designed to manage mobile workforces, dispatching, and job lifecycle tracking. The platform combines a web-based operations console for dispatchers and managers with native mobile apps for field technicians, and a set of back-office tools for invoicing, inventory, and reporting. It targets service businesses such as HVAC, electrical, plumbing, facilities maintenance, and other organizations that rely on distributed technicians.
Fieldclarity focuses on reducing administrative overhead and improving data quality from the field by replacing paper work orders and fragmented spreadsheets with structured forms, photo capture, and real-time status updates. The system stores customer records, asset histories, and service agreements to support repeatable service workflows and warranty/compliance tracking.
Fieldclarity integrates scheduling, routing, mobile job entry, and billing into a single system so teams can plan routes, confirm technician ETA, and generate invoices from completed jobs. The platform supports attachments, signatures, and offline mobile access so technicians can work where cellular coverage is limited.
Fieldclarity provides a complete set of features to manage field operations from job creation to invoicing. Core capabilities include drag-and-drop scheduling and dispatch, mobile job forms, GPS-based location and route optimization, customer and asset management, parts and inventory control, and integrated invoicing and payments. The platform also includes reporting dashboards, SLA tracking, and configurable workflows that align with common field service processes.
In practice, Fieldclarity replaces manual processes with digital forms and automated status changes: when a dispatcher assigns a job, the technician receives a push notification on the mobile app containing the job details, required parts, and site access notes. Technicians capture notes, photos, and signatures; stock levels are updated automatically when parts are consumed; completed jobs flow back into invoicing and CRM records without duplicate data entry.
Fieldclarity supports role-based access control and multi-location setups so organizations can segment data by region or franchise. Administrators can define custom fields, conditional forms, and approval steps so the system enforces business rules (for example, requiring manager sign-off for jobs above a threshold or ensuring warranty verification steps are completed). The platform also offers configurable alerts and automations to reduce manual follow-up.
Fieldclarity's additional features include:
Fieldclarity offers these pricing plans:
Check FieldClarity's current pricing plans (https://www.fieldclarity.com/pricing) for the latest rates and enterprise options.
Fieldclarity starts at $25/month per user on a monthly billing cadence for the Starter plan. Monthly billing provides flexibility for short-term projects or seasonal teams, while annual billing reduces the effective monthly rate and typically includes onboarding credits or waived setup fees.
For teams needing APIs or advanced inventory features, the Professional plan at $45/month per user provides the next tier of capabilities. Large organizations typically negotiate the Enterprise plan with volume discounts and custom support terms, which changes the per-month cost depending on seat count and integration scope.
Fieldclarity costs $240/year per user for the Starter plan when paid annually at $20/month per user (billed annually). Annual plans are commonly chosen by steady-state service teams because they reduce per-user cost and simplify budgeting.
For Professional-level features, the annual rate is $432/year per user based on the $36/month per user (billed annually) figure. Enterprise customers are quoted annual contracts that include onboarding, integrations, and premium SLAs, which are priced case-by-case.
Fieldclarity pricing ranges from $0 (free) to $45+/month per user. The realistic range for production use is typically $20–$36/month per user (annually billed) depending on feature set and contract length. Enterprise customers commonly pay a fixed monthly contract that may include unlimited users and additional services.
Budgeting for Fieldclarity should also consider implementation costs such as data migration, custom form creation, and training. Estimate one-time onboarding costs separately and factor in mobile devices and cellular data plans for technicians.
Fieldclarity is used to manage and optimize field service operations across the complete job lifecycle. Dispatchers use the platform to assign jobs and confirm technician availability, while technicians use the mobile app to complete work, capture evidence, and update job status. Managers use the reporting and asset history to measure technician productivity and track recurring issues.
Typical use cases include preventative maintenance scheduling, emergency dispatch for service interruptions, planned installations, warranty servicing, and parts-based repairs. Fieldclarity is also used to centralize customer communication, maintain compliance records, and standardize work via templates and conditional forms.
Organizations with multi-site operations use Fieldclarity to enforce consistent procedures, manage spare parts centrally, and aggregate KPIs across regions. It also helps companies that need audit trails for regulated industries by recording time-stamped job events, photos, and customer signatures.
Fieldclarity offers a focused FSM capability set that reduces paperwork and improves job visibility, but as with any specialized platform there are trade-offs. Below are common advantages and limitations based on typical deployments.
Advantages:
Limitations:
Operational considerations include device management, change management for field staff, and integration work to connect Fieldclarity with accounting or ERP systems.
Fieldclarity provides a trial offering that lets teams evaluate the platform in a real-world context before committing. Trials commonly include access to the mobile app, core scheduling and dispatch features, and limited sample data so organizations can test job flows, mobile capture, and basic reporting.
During the trial, teams should validate key workflows such as job creation, parts allocation, offline job completion, and invoice generation. Trials are also the time to test integrations like calendar sync or accounting exports to ensure data flows meet operational needs.
When evaluating during a trial, include stakeholders from dispatch, field operations, and finance so the evaluation covers scheduling usability, mobile ergonomics, and downstream billing requirements. Fieldclarity typically offers onboarding support during trials to accelerate configuration and data import.
Yes, Fieldclarity offers a Free Plan intended for evaluation and single-user scenarios. The Free Plan includes limited job volume, one mobile user, and access to the core mobile app and web console for a short-term evaluation. Production use with multiple technicians and integrations requires one of the paid plans.
Fieldclarity includes a RESTful API that lets teams automate data exchange with accounting systems, CRMs, inventory systems, and custom portals. The API supports common operations such as creating and updating jobs, retrieving customer and asset records, posting job completions, and querying inventory levels.
Authentication uses API keys or OAuth 2.0 depending on plan and security settings, and payloads are JSON-formatted for simple integration with cloud services or serverless automation. Rate limits and pagination are documented in the API reference, and webhooks are available to receive near-real-time notifications for events like job completion or status changes.
Developers use Fieldclarity's API to automate invoicing workflows, sync customer records with a CRM, or build a custom customer portal that exposes appointment times and job histories. For enterprise customers, the Professional and Enterprise plans include higher API throughput and integration support during onboarding.
View FieldClarity's API documentation (https://www.fieldclarity.com/api) for endpoint details, authentication instructions, and webhook configuration.
Below are common alternatives for field service management; each option has different strengths depending on company size, industry focus, and integration needs.
Fieldclarity is used for managing field service operations and mobile workforce workflows. It handles job scheduling, dispatch, mobile job capture, inventory consumption, and invoicing so service teams can track work from assignment to billing. The platform is commonly applied in trades, facilities maintenance, and service-intensive industries.
Yes, Fieldclarity offers integrations with popular accounting systems. It can export invoices and payment records to systems like QuickBooks and other general ledger platforms via direct connectors or CSV exports. For custom setups, the API allows posting invoice data automatically to in-house accounting systems.
Fieldclarity starts at $25/month per user on the Starter plan when billed monthly, with discounted monthly-equivalent rates on annual plans. The Professional plan and enterprise contracts are priced higher depending on features and seat counts.
Yes, Fieldclarity offers a Free Plan for evaluation or single-user scenarios that includes basic mobile and web access with limits on jobs and features. Teams typically move to paid plans for multi-user production use and integrations.
Yes, Fieldclarity supports offline mobile usage in its iOS and Android apps. Technicians can complete jobs, capture photos, and record signatures offline; data is queued and synchronized automatically when connectivity returns.
Yes, Fieldclarity exposes a RESTful API and webhooks for common operations like creating jobs, updating status, and retrieving customer or inventory data. API access and higher rate limits are typically included with Professional and Enterprise plans.
Fieldclarity supports connections to accounting systems, CRMs, and payment processors. Native integrations and export options cover common workflows, and the API enables custom integrations for ERP, parts suppliers, or bespoke portals. Integration details are available in FieldClarity's integration documentation (https://www.fieldclarity.com/integrations).
Fieldclarity follows standard security practices such as encrypted data in transit and role-based access controls. Enterprise plans include options for single sign-on (SSO), stricter password policies, and audit logging. For detailed compliance and security controls, see FieldClarity's security information (https://www.fieldclarity.com/security).
Yes, Fieldclarity includes parts and inventory management features. It tracks parts consumption per job, maintains stock levels across warehouses or vans, and supports reorder alerts to prevent stockouts. Inventory data can feed cost-of-goods calculations and improve margin visibility.
Fieldclarity provides onboarding, documentation, and support tailored to plan level. Starter customers typically receive guided setup and self-service resources, while Professional and Enterprise customers receive dedicated onboarding assistance, configuration services, and priority support to ensure a smooth rollout.
Fieldclarity recruits roles across product development, customer success, professional services, and sales to support platform customers. Positions commonly include mobile and backend engineers, product managers focusing on field service workflows, implementation consultants who guide customers through configuration, and technical support specialists. Candidates with experience in field operations, FSM systems, or trade-industry workflows are often prioritized for customer-facing roles.
Fieldclarity operates partner and referral programs to work with resellers, implementation partners, and consultants. Affiliates typically receive commission or implementation fees for referring customers, and certified partners may gain access to additional training, sandbox environments, and co-marketing resources. Interested parties should contact Fieldclarity's partner team through their partner page (https://www.fieldclarity.com/partners) to learn program details and application requirements.
Independent reviews and user feedback for Fieldclarity can be found on software review platforms and industry forums. Search results on sites that cover field service software, customer testimonials on Fieldclarity's website, and case studies published by the vendor provide practical examples of deployments. For up-to-date user sentiment and comparison metrics, check business software review sites and FieldClarity's customer case studies (https://www.fieldclarity.com/case-studies).