Fieldops

What is fieldops

FieldOps is a field service management (FSM) platform designed to coordinate end-to-end field operations for service businesses. The platform centralizes job scheduling, technician dispatch, customer records, asset histories, and billing so office staff and mobile workers use a single source of truth. Typical users include electrical, HVAC, plumbing, telecom, utilities, and facilities maintenance teams that need to run recurring contracts and one-off service jobs across multiple locations.

FieldOps emphasizes mobile-first workflows for technicians, with offline-capable mobile apps, signature capture, photo attachments, and time tracking tied to jobs. The system also provides route optimization, parts and inventory control, and customer communication tools such as SMS and automated appointment reminders. For back-office teams it supplies quoting, invoicing, reporting, and integrations to accounting systems.

Deployment options typically include cloud-hosted SaaS with a browser-based admin console and native mobile apps for iOS and Android. Administrators can configure custom job forms, pricing rules, service packages, and SLA windows to match industry workflows. Larger organizations can add single sign-on (SSO), role-based access control, and dedicated onboarding support.

Fieldops features

FieldOps bundles functionality commonly needed by service operations into a single platform and exposes configuration for different trade requirements. Primary feature areas include scheduling, mobile work execution, inventory and asset management, financial workflows, and integrations.

Key feature groups:

• Job scheduling and dispatch: drag-and-drop schedule board, calendar views, recurring jobs, shift definitions, technician availability, job priorities, and automated dispatch rules.
• Mobile technician app: job details, step-by-step checklists, parts consumption, time capture, photo and video evidence, electronic signatures, offline work, and sync when back online.
• Inventory and asset tracking: parts management, serialized asset records, warranties, location histories, stock levels, reorder alerts, and warehouse transfers.
• Quoting and invoicing: configurable estimates, line-item pricing, discounts, invoice generation, on-site payment capture, and integration with accounting systems.
• Customer portal and notifications: appointment reminders via SMS/email, status updates, self-service appointment windows, and customer signatures stored on job records.
• Reporting and analytics: operational KPIs (first-time fix rate, utilization, response time), custom dashboards, exportable reports, and scheduled reporting.
• Integrations and extensibility: native connectors to accounting (QuickBooks/Xero), CRM, mapping/GIS, payment processors, SMS providers, and middleware platforms like Zapier or Workato.

What does fieldops do?

FieldOps coordinates scheduled and unscheduled field work across teams and locations. It accepts incoming service requests, creates jobs with required skills and parts, assigns or suggests technicians, and tracks the job from dispatch through completion and invoicing. The mobile app equips technicians with the job history, required steps, and parts information they need to complete work efficiently.

The platform enforces process consistency through templated job forms and configurable workflows, which help reduce rework and improve compliance for regulated industries. It records labor hours, parts used, and travel time so office staff can produce accurate invoices and monitor margins. For recurring service contracts FieldOps can manage SLAs, route optimization, and recurring billing.

FieldOps also helps customer-facing teams by storing contact histories, service agreements, and asset maintenance logs. That historical data supports warranty work, preventive maintenance scheduling, and proactive outreach based on asset lifecycle triggers.

Fieldops pricing

FieldOps offers these pricing plans:

• Free Plan: $0/month with limited users and basic job entry (intended as a trial or evaluation tier)
• Starter: $49/month per user (billed monthly) or $39/month per user (billed annually = $468/year per user)
• Professional: $99/month per user (billed monthly) or $79/month per user (billed annually = $948/year per user)
• Enterprise: Contact for pricing — custom rate, volume discounts, and advanced security features

Each paid tier typically unlocks more automations, integrations, API calls, and higher limits for jobs and assets. Enterprise subscriptions generally include SSO, dedicated account management, and custom SLAs. Check FieldOps' current pricing tiers for the latest rates and enterprise options.

FieldOps often offers a 14–30 day evaluation on the Free Plan and volume discounts for teams over a certain seat threshold. Implementation fees, data migration, and optional onboarding or training services may be quoted separately depending on the complexity of the customer environment.

How much is fieldops per month

FieldOps starts at $49/month per user when billed monthly for the Starter tier. Monthly billing gives flexibility for short-term needs but is generally costlier per user than annual commitments. For businesses onboarding many technicians, Enterprise licensing is usually structured as a negotiated monthly or annual commitment with volume tiers and additional services included.

Monthly prices increase when add-ons are required, such as advanced telematics, additional API calls, or premium support. The Professional tier is commonly chosen by teams that need integrations to accounting and dispatch optimizers and is positioned around $99/month per user billed monthly.

How much is fieldops per year

FieldOps costs $468/year per user for the Starter tier when billed annually at $39/month per user. Annual billing usually delivers a 15–25% discount relative to month-to-month pricing and is billed upfront or on an annual renewal schedule.

For Professional-level feature sets the annual charge is commonly around $948/year per user at $79/month per user billed annually. Enterprise agreements are quoted per organization and frequently include multi-year discounts, implementation fees, and negotiated SLAs.

How much is fieldops in general

FieldOps pricing ranges from $0 (free trial) to $99+/month per user. Small teams or single-site contractors can operate on the lower end with Starter plans, while multi-site, regulated, or enterprise customers commonly pay at the Professional or Enterprise level due to integrations, security, and support requirements. Total cost of ownership should include subscription fees, onboarding/migration, mobile device costs, and any transaction fees for payments.

What is fieldops used for

FieldOps is used to manage the lifecycle of field service jobs, from intake through dispatch, completion, and invoicing. Teams use it to ensure correct parts are on hand, technicians with the right skills are assigned, and work is documented for billing and compliance. It is commonly deployed for preventive maintenance contracts, emergency repair response, and scheduled installations.

Operations managers use FieldOps to measure team productivity, identify backlog, and balance workload across regions. The platform's asset histories and preventive maintenance scheduling reduce downtime by signaling when units need inspection or replacement. Customer service teams use the system to provide accurate ETAs and status updates, improving both transparency and first-time-fix outcomes.

FieldOps also handles financial workflows: generating quotes, converting approved quotes into jobs, capturing on-site payments, and syncing invoices to accounting systems. This reduces manual data entry and shortens the cash conversion cycle for field services businesses.

Pros and cons of fieldops

FieldOps is a focused FSM solution with strengths in mobile work execution, configurable job workflows, and integrations that support accounting and mapping. It offers a unified environment for technicians and office staff and typically delivers measurable improvements in scheduling efficiency and invoicing accuracy.

Benefits:

• Centralized job management: single system for scheduling, work history, and billing reduces fragmented records.
• Mobile-first technician tools: offline capability, photo capture, signatures, and time tracking support field realities.
• Inventory and asset control: serialized asset histories and parts tracking help control costs and improve first-visit success.
• Integrations and API: easy connection to accounting, payment processors, and CRM systems reduces duplicate data entry.

Limitations:

• Implementation complexity: configuring job templates and migrating historical data requires planning and can involve professional services.
• Cost for large teams: per-user pricing can be significant for very large, distributed workforces unless negotiated in Enterprise deals.
• Feature parity across tiers: some advanced automation, offline features, or integrations may be reserved for Professional or Enterprise plans only.
• Customization limits: deep, vertical-specific workflows sometimes require custom development or third-party connectors.

Fieldops free trial

FieldOps typically provides a trial period to evaluate core features such as scheduling, mobile app behavior, and basic integrations. Trials commonly last between 14 and 30 days and allow prospective customers to test workflows with a small set of users and test jobs. Trial accounts are useful for validating mobile UX, offline sync logic, and whether standard forms meet compliance needs.

During the trial FieldOps will often include sample data, templated job types, and demo workflows to accelerate testing. Organizations should plan test scenarios that mirror real jobs: multi-stop work orders, parts pick-and-pack, emergency callbacks, and invoicing flows. This reduces surprises during full rollout and identifies integrations that must be tested end-to-end.

After the trial, customers can upgrade to a paid plan or request a demo with a solutions engineer to scope migrations, custom fields, SSO, and integration mappings. Pricing for onboarding and data migration may be separate from subscription fees and is typically discussed prior to a production go-live.

Is fieldops free

Yes, FieldOps offers a Free Plan intended for evaluation and very small teams. The Free Plan provides limited users, basic job entry, and a subset of mobile features so teams can validate the platform's fit. It lacks advanced automations, integrations, and some reporting capabilities that come with paid tiers.

Fieldops API

FieldOps exposes an API that allows integration with ERP, CRM, accounting systems, telematics providers, and third-party portals. The API is RESTful, uses JSON payloads, and supports OAuth 2.0 for authentication in paid plans. Common API endpoints include job creation and updates, technician status, asset records, parts inventory, invoices, and customer records.

Webhooks are usually available to push real-time events such as job status changes, invoice generation, or technician check-ins to external endpoints. This enables near-real-time synchronization with external systems like accounting or dispatch analytics tools.

API rate limits, API key scopes, and premium API call volumes are typically tied to plan level—Professional and Enterprise customers receive higher call volumes and SLA-backed API performance. The developer documentation and API reference are published on FieldOps' developer portal; check the FieldOps API documentation for endpoint details, sample requests, and authentication flows.

10 Fieldops alternatives

• ServiceTitan — Enterprise-focused FSM with deep trade-specific features for HVAC, plumbing, and electrical companies.
• Jobber — SMB-oriented field service platform offering scheduling, client management, and invoicing for small teams.
• Housecall Pro — Mobile-first FSM for small-to-medium home service businesses with point-of-sale and payment features.
• Salesforce Field Service — Highly configurable enterprise FSM built on Salesforce, strong for organizations already in the Salesforce ecosystem.
• FieldAware — Cloud FSM with a focus on mobile workflows and industry-specific configurations.
• ServiceM8 — Simple job management for small businesses with strong quoting and on-site payment capabilities.
• Kickserv — Scheduling and invoicing platform targeted at small service businesses.
• mHelpDesk — FSM with strong integration to accounting and invoicing tools for SMBs.
• Workiz — Dispatch and invoicing platform with marketplace integrations and telephony options.
• Fleet Complete — Combines fleet tracking with job dispatch for companies where vehicle location matters.

Paid alternatives to Fieldops

• ServiceTitan: enterprise-grade trade features, integrated call booking, and robust reporting suitable for large service chains.
• Housecall Pro: simpler UI, strong billing and payment capture designed for small-to-medium home service companies.
• Jobber: lower-cost option with easy onboarding and basic dispatch for single-location teams.
• Salesforce Field Service: best for enterprises that need tight CRM and field service integration on the Salesforce platform.
• FieldAware: strong mobile tools and offline support tailored to mid-market field teams.

Open source alternatives to Fieldops

• ERPNext: includes a Field Service module with scheduling and asset tracking built into an open-source ERP stack.
• Odoo (Community): modular open-source ERP with field service and project management apps that can be extended with community modules.
• OpenMAINT: asset and maintenance management focused on facility and equipment maintenance with configurable workflows.
• Snipe-IT: primarily asset management; useful if your main need is serialized inventory and asset tracking rather than full FSM.
• Flectra: open-source business suite with modules for field operations in some community deployments.

Frequently asked questions about Fieldops

What is FieldOps used for?

FieldOps is used for field service management and technician dispatch. The platform handles job intake, scheduling, mobile execution, parts tracking, and invoicing so teams can manage work from request to payment. It is commonly used by trades, utilities, and maintenance providers to standardize workflows and capture job data for billing and compliance.

Does FieldOps integrate with QuickBooks?

Yes, FieldOps offers integrations with QuickBooks. The integration synchronizes invoices, customers, and line items to reduce duplicate entry and keep accounting records aligned with field invoices. Integration setup varies by plan and may require mapping fields during onboarding.

How much does FieldOps cost per user per month?

FieldOps starts at $49/month per user for the Starter tier when billed monthly. Higher tiers with advanced integrations and API access typically cost more, and Enterprise pricing is quoted based on seat counts and feature needs.

Is there a free version of FieldOps?

Yes, FieldOps provides a Free Plan for evaluation and very small teams. The Free Plan includes limited users and basic job functionality but excludes advanced automations, integrations, and higher API quotas available in paid plans.

Can FieldOps be used offline on mobile devices?

Yes, FieldOps mobile apps support offline work. Technicians can open jobs, fill forms, attach photos, and capture signatures while offline; the app synchronizes changes when the device reconnects to the network. Offline behavior and data retention policies depend on the mobile OS and app version.

Does FieldOps support recurring maintenance scheduling?

Yes, FieldOps includes recurring job scheduling. You can define repeat intervals, SLA windows, and preventive maintenance templates that automatically generate work orders and notify assigned technicians. This helps organizations keep up with service contracts and reduce reactive maintenance.

How secure is FieldOps for enterprise use?

FieldOps provides enterprise-grade security features. Typical offerings include SSL encryption in transit, role-based access control, SSO via SAML or OAuth, and audit logging. Enterprise customers can request dedicated security documentation and compliance details during procurement.

Can FieldOps process on-site payments?

Yes, FieldOps integrates with payment processors to capture on-site payments. Technicians can take card payments from the mobile app or record payment details at job completion; invoices are then synced to accounting systems. PCI compliance is handled via the payment processor and secure tokenization.

Does FieldOps offer an API for custom integrations?

Yes, FieldOps provides a RESTful API and webhooks. The API covers job creation, updates, asset records, inventory, and invoices; webhooks push real-time events to external systems. API rate limits and advanced endpoints may require a Professional or Enterprise plan.

How long does it take to implement FieldOps?

Implementation typically ranges from a few weeks to several months. Simple deployments for small teams can be completed in 2–6 weeks, while complex migrations with many historical records, custom workflows, or ERP integrations may take 3–6 months. Implementation time depends on data migration, integrations, user training, and configuration complexity.

Fieldops careers

FieldOps regularly hires for roles across product, engineering, customer success, and sales. Common openings include software engineers, mobile developers, product managers, solutions consultants, and field service specialists who help customers with onboarding and integrations. Larger FSM vendors also maintain roles for implementation consultants who focus on trade-specific workflows and data migrations.

Career candidates should expect interview stages that assess technical skills for engineering roles, product sense for product roles, and practical FSM knowledge for customer-facing positions. FieldOps typically posts openings on its corporate careers page and on major job boards.

FieldOps may also offer internship and early-career programs focused on product development and customer success. For candidates interested in joining a SaaS company, emphasize experience with APIs, mobile platforms, and B2B software workflows during applications.

Fieldops affiliate

FieldOps partners with resellers, implementation partners, and referral affiliates who refer customers and assist with deployment. Affiliate and partner programs commonly provide lead-sharing agreements, referral fees, or revenue splits depending on the partner level and services provided.

Implementation partners often earn fees for migration, custom integrations, or training. If you are considering becoming a partner, review FieldOps' partner documentation and reach out to their partnerships team to understand certification, margins, and support commitments.

Where to find Fieldops reviews

FieldOps reviews are commonly found on software review platforms and industry forums that specialize in field service and trade software. Check sites that host user reviews for FSM solutions to read verified customer experiences around deployment time, mobile app reliability, and support responsiveness. For feature-level details and screenshots, the vendor's product pages and third-party demos provide practical information.

When evaluating reviews, focus on posts from companies in your industry and similar size to gauge how FieldOps performs for comparable use cases. You can also request customer references from FieldOps to speak directly with existing customers about implementation and ROI.