Housecallpro

What is housecallpro

Housecallpro is a cloud-based field service management platform designed for small to mid-sized home service businesses. The platform centralizes job scheduling and dispatch, customer communication, on-site payments and invoicing, and basic back-office reporting. It is built to help technicians in the field and office staff coordinate work, reduce administrative overhead, and speed payment capture.

Housecallpro supports mobile apps for technicians, a web-based office dashboard, and integrations with payment processors and popular business tools. Typical users include independent contractors, teams of technicians, and operations managers who need real-time job tracking, automated reminders, and a simple point-of-service payment flow.

The vendor positions Housecallpro as an industry-specific alternative to generic CRM or scheduling tools by packaging workflows commonly used by residential service businesses: dispatching crews, creating estimates and invoices on site, capturing signatures and photos, and automating appointment reminders.

Housecallpro features

Housecallpro assembles a broad set of features focused on the lifecycle of a field job, from lead to payment. Core modules include scheduling and dispatch, customer relationship management, mobile technician tools, on-site payments, and reporting.

Key capabilities:

• Scheduling & Dispatch: Drag-and-drop calendar, route optimization, recurring jobs, and rescheduling tools to assign work to specific technicians or teams.
• Estimates & Invoicing: Create professional estimates, convert estimates to jobs, generate invoices in the field, and accept electronic signatures.
• Payments & POS: Card-present and card-not-present payments, integrated card processing, invoicing with payment links, and tipping options.
• Customer Communication: Automated appointment reminders, two-way SMS and email, review requests after service, and a customer portal for job status and invoices.
• Mobile Apps: Native Android and iOS apps for technicians with offline access to job details, checklists, photos, and time tracking.
• Automation & Workflows: Automated appointment confirmations, follow-ups, and pipeline automations to reduce manual tasks.
• Reporting & Analytics: Revenue, technician performance, job profitability, and outstanding receivables reporting dashboards.
• Integrations & API: Connectors to accounting platforms, marketing tools, and a developer API for custom integrations.

What does housecallpro do?

Housecallpro streamlines the operations of service businesses by providing a single place to manage appointments, track field staff, process payments, and communicate with customers. It replaces spreadsheets, paper tickets, and disjointed phone-based booking workflows with structured job records and digital receipts.

Technicians use the mobile app to see daily routes, capture customer signatures, take before/after photos, and collect payments without returning to the office. Office staff use the web dashboard to assign jobs, monitor job progress in real time, and push automated reminders that reduce no-shows.

Administrators can run reports on revenue, track unpaid invoices, and analyze technician productivity. The platform also includes marketing-oriented features such as automated review requests and email/SMS appointment reminders to improve customer retention and reduce missed appointments.

Housecallpro pricing

Housecallpro offers these pricing plans:

• Starter: $79/month (monthly) — essential scheduling, invoicing, and payments for sole operators or very small teams
• Grow: $149/month (monthly) — expanded automation, marketing features, and multi-tech scheduling for growing teams
• Pro: $299/month (monthly) — advanced dispatch, integrations, and reporting for established businesses
• Enterprise: Custom pricing — dedicated onboarding, advanced security, and account management for larger operations

Check Housecall Pro pricing plans for the latest rates and enterprise options.

How much is housecallpro per month

Housecallpro starts at $79/month for the Starter plan on a monthly billing cycle. The mid-tier Grow plan is commonly in the mid-hundreds per month, and the Pro tier is typically several hundred dollars per month depending on feature set and number of technicians.

How much is housecallpro per year

Housecallpro costs roughly $948/year for the Starter plan when billed annually at the equivalent of $79/month. Annual billing discounts are often available on higher plans; contact the vendor or view the pricing page for exact yearly rates.

How much is housecallpro in general

Housecallpro pricing ranges from about $79/month to $299+/month. Small single-tech operations can expect to pay near the lower end, while growing businesses with many technicians and advanced dispatch/automation needs will be toward the higher tiers or require Enterprise pricing.

What is housecallpro used for

Housecallpro is used to manage field service operations end to end. Common usage scenarios include scheduling and dispatch for service appointments, creating and approving estimates, collecting payments on site, and automating customer communications such as reminders and post-job review requests.

Use cases by role:

• Technician: Access daily schedule, job details, client contact info, and collect payment and signatures in the field.
• Office manager: Assign jobs, track job status, manage invoicing, and reconcile payments.
• Owner/operator: Monitor revenue, review technician performance, manage recurring work, and run basic financial reports.

Housecallpro is especially useful for residential service businesses that require simple, mobile-first job management: HVAC, plumbing, electrical, carpet cleaning, lawn care, and general contractors. The platform reduces administrative work and improves cash flow by making it quicker to convert completed work into paid invoices.

Pros and cons of housecallpro

Pros:

• Strong mobile experience for technicians: intuitive job screens, photo capture, and payment workflows reduce friction on site.
• Integrated payments simplify invoicing-to-cash and reduce reconciliation work compared to third-party payment links.
• Automated reminders and review requests help decrease no-shows and increase online reputation.
• Industry-focused templates and workflows reduce setup time for common service business processes.

Cons:

• Pricing scales with feature needs and number of technicians; mid-to-large teams may find costs add up versus simpler scheduling tools.
• Some deeper accounting or payroll needs require separate integrations with specialized software (e.g., full-featured accounting or ERP systems).
• Advanced customization and complex multi-location operations often require Enterprise-level plans, which are priced by quote.

Housecallpro free trial

Housecallpro typically offers a free trial period that allows prospective customers to test scheduling, invoicing, mobile workflows, and payment capture. The trial is designed to validate the user experience for both office staff and field technicians.

Trials generally include access to core features but may limit the volume of transactions or number of technician seats. To evaluate fit, create representative jobs, test the mobile app with a technician account, and run a sample invoice-to-payment flow during the trial.

Is housecallpro free

No, Housecallpro is not free for regular use. The vendor usually provides a limited free trial, but ongoing usage requires a paid subscription. Some promotional offers or limited-feature entry tiers may appear from time to time; check the vendor's website for current promotions.

Housecallpro API

Housecallpro provides a developer-facing API and integration points for accounting, marketing, and operational workflows. The API enables programmatic creation and updating of customers, jobs, invoices, and payments, which allows businesses to sync Housecallpro data with CRMs, accounting systems, or custom portals.

Common API capabilities:

• CRUD operations for customers, jobs, invoices, and payments
• Webhooks for job status updates, new payments, and customer events
• Endpoints for fetching technician schedules and calendar data
• Authentication using API keys or OAuth depending on integration type

For developer documentation and endpoints, see the vendor's official developer site at the Housecall Pro developer API documentation.

10 Housecallpro alternatives

• Jobber — Scheduling, invoicing, and client management focused on small service businesses with easy quoting and time tracking.
• ServiceTitan — Enterprise-grade field service platform with advanced dispatch, CRM, and business intelligence for larger HVAC/plumbing/electrical companies.
• FieldEdge — Dispatch and service management optimized for home service companies with integrated QuickBooks support.
• ServiceM8 — Mobile-first job management for small trades, with strong quoting and job sheet capabilities.
• Kickserv — Job management and CRM built for service businesses with scheduling, invoicing, and time tracking.
• Housecall Pro (this listing) — Industry-specific solution balancing mobile ease-of-use and office dispatch features.
• JobProgress — Workflow-driven platform for contractors focusing on estimates, scheduling and production management.
• Square Appointments — Simpler scheduling and payments solution that can serve sole proprietors and small teams with POS-first needs.
• Workiz — Field service CRM with integrated call tracking, dispatch, and invoicing for small to mid-size teams.
• Tradify — Trade-focused job management with visible job costing and team scheduling.

Paid alternatives to Housecallpro

• ServiceTitan: Enterprise-focused solution for large service contractors offering deep reporting and integrations; higher price point suited to high-volume operations.
• Jobber: User-friendly scheduling and quoting for small to medium teams; less complex than ServiceTitan and priced for SMBs.
• FieldEdge: Practical for businesses that want closer QuickBooks integration and on-premise accounting workflows.
• Workiz: Emphasizes call tracking and dispatcher needs, with flexible pricing for growing teams.
• ServiceM8: Very mobile-centric and affordable for single-tech operations but scales with add-ons.

Open source alternatives to Housecallpro

• Odoo (Community Edition): Modular open-source ERP with a field service module; requires setup and hosting but offers extensive customization.
• ERPNext: Open-source ERP that can be extended to manage field service operations, invoicing, and inventory with developer configuration.
• OpenProject: Open-source project management system that can be adapted to manage jobs and scheduling for service teams, though it lacks native POS features.

Frequently asked questions about Housecallpro

What is housecallpro used for?

Housecallpro is used for field service management and scheduling. The platform helps service businesses manage appointments, dispatch technicians, create estimates and invoices, collect payments, and automate customer communications to reduce administrative overhead.

Does housecallpro integrate with QuickBooks?

Yes, Housecallpro integrates with QuickBooks. The integration syncs invoices and payments with QuickBooks Online (and in many cases QuickBooks Desktop via middleware), helping businesses keep accounting records aligned with field operations.

How much does housecallpro cost per user?

Housecallpro starts at about $79/month for the Starter plan; pricing is typically per-account rather than per-user, and higher tiers increase in price based on features and number of technicians. Exact per-user considerations depend on the plan and any add-on seat pricing.

Is there a free version of housecallpro?

No, there is no permanent free tier for full functionality; however, Housecallpro usually offers a limited free trial so prospective customers can evaluate core scheduling and payment features before committing to a paid plan.

Can housecallpro be used offline?

Housecallpro provides limited offline capabilities through its mobile apps. Technicians can view previously loaded job details and capture information while offline; updates typically sync when the device regains connectivity, but some real-time features require an internet connection.

Does housecallpro support payments in the field?

Yes, Housecallpro supports on-site payments and integrated card processing. Technicians can take card-present and card-not-present payments, issue digital receipts, and record tips and signatures directly within the mobile app.

How secure is housecallpro?

Housecallpro uses standard web security practices to protect data. The platform employs encrypted transmission for sensitive data, vendor-managed hosting and access controls, and integration-level permissions. For specific compliance certifications and enterprise security features, review the vendor's official security documentation.

Can I import customer and job data into housecallpro?

Yes, Housecallpro supports data import for customers and jobs. Common import paths include CSV upload and integration-based sync from CRMs or accounting systems, which accelerates onboarding when moving from spreadsheets or other tools.

Does housecallpro offer multi-location support?

Yes, Housecallpro can support businesses with multiple locations, but complex multi-location setups and advanced permissioning are typically handled on higher-tier plans or under Enterprise agreements with customized account management.

What training resources are available for housecallpro?

Housecallpro provides onboarding resources, help articles, and webinars. New customers can access a knowledge base, video tutorials, and customer support; paid tiers often include priority support and optional onboarding assistance to help with setup and best practices.

housecallpro careers

Housecallpro hires across product, engineering, customer success, sales, and marketing functions. Positions often emphasize experience with SaaS platforms, mobile-first product design, and domain knowledge in payments or field service technology. Check the vendor's official careers portal at the Housecall Pro careers page for current openings and role descriptions.

housecallpro affiliate

Housecallpro has run partner and referral programs aimed at software partners, payment processors, and industry associations. Affiliate or partner arrangements typically include referral compensation or reseller terms; contact Housecallpro sales or partnership teams via their website to learn about current affiliate opportunities.

Where to find housecallpro reviews

For user reviews and independent evaluations, consult industry review sites and marketplaces that aggregate user feedback. Common sources include software review platforms (search for Housecall Pro reviews on major review sites), trade forums for home service professionals, and app store ratings for the mobile application. Also review customer case studies available on the Housecallpro website to see vendor-published success stories.