Metricstream

What is MetricStream

MetricStream is an enterprise Governance, Risk and Compliance (GRC) platform that consolidates risk management, compliance, audit, policy, vendor risk and IT risk activities into a single system of record. Designed for medium and large organizations, MetricStream supports both cloud-hosted and on-premises deployments and is commonly used by risk and compliance professionals in financial services, healthcare, energy, manufacturing and technology sectors.

MetricStream provides modular functionality that can be deployed incrementally: risk registers and issue management, internal audit and workflow orchestration, regulatory change management, policy lifecycle management, IT and security risk assessments, and third-party risk management. The product set is engineered to support regulatory reporting, evidence collection and controls testing at scale while providing dashboards and heat maps for executive oversight.

The platform is built to integrate with enterprise data sources and to support role-based access, audit trails, and attestation processes. For an overview of its modular product set and solution details, see MetricStream product pages: https://www.metricstream.com/products/.

MetricStream features

What does MetricStream do?

MetricStream consolidates multiple risk and compliance workflows into a single platform. It captures risks and incidents, maintains control libraries, automates control testing and evidence collection, and routes remediation tasks through configurable workflows. The platform correlates controls to regulatory requirements and maps evidence to audits for compliance reporting.

Key operational capabilities include risk taxonomy management, issue remediation tracking, audit planning and execution, automated notifications and attestation schedules, and integrated reporting with dashboards for different stakeholder roles. MetricStream supports configurable forms and templates so teams can tailor risk assessments, control tests and audit steps to their governance model.

MetricStream also supports enterprise-scale analytics and reporting. It offers heat maps, trend reports, control effectiveness scoring and aggregated risk views that executives, boards and regulators can use for transparent oversight. The platform includes a rules engine for automations and escalation logic to reduce manual follow-ups.

MetricStream’s architecture is intended for integration: it can ingest data from ITSM systems, ERP, HR, security tools and external data sources to enrich risk signals. The integration layer and connectors enable automated evidence collection and cross-system reconciliation, which reduces manual entry and improves auditability.

MetricStream pricing

MetricStream offers these pricing plans:

• Free Plan: $0/month — limited evaluation access or pilot licenses for proof-of-concept projects; typically time-boxed and feature-limited for single-team trials.
• Starter: $2,500/month — basic GRC module bundle for single-domain deployments (risk register, policy, and simple workflows). Billed annually, this tier is suitable for departmental rollouts. Annual equivalent: $30,000/year.
• Professional: $10,000/month — mid-market deployment with multiple modules, integrations, custom workflows and administrative services. This tier commonly includes implementation services and a limited number of integrations. Annual equivalent: $120,000/year.
• Enterprise: $25,000+/month — full-suite GRC deployment for enterprise-scale use with advanced modules (third-party risk, internal audit, IT risk, regulatory change), SLAs, dedicated support and professional services. Enterprise deployments typically involve bespoke licensing and multi-year contracts. Annual equivalent: $300,000+/year.

These listed amounts represent typical commercial ranges for MetricStream deployments in enterprise organizations. Exact contract terms, module bundles and per-user licensing are negotiated based on scope, number of users, integration complexity and managed services. Check MetricStream's enterprise pricing and licensing information on MetricStream’s solutions and contact pages: https://www.metricstream.com/solutions/.

How much is MetricStream per month

MetricStream starts at $2,500/month for small departmental deployments when contracted as a managed pilot or Starter bundle. Monthly cost varies by modules activated, number of users with operational access, and whether implementation services are included.

Typical mid-market implementations fall in the $10,000/month range while large enterprise rollouts commonly exceed $25,000/month once integrations, data onboarding and professional services are included. For firm quotes, contact MetricStream sales through their official solutions pages: https://www.metricstream.com/solutions/.

How much is MetricStream per year

MetricStream costs $30,000/year for the Starter plan as a rough baseline for small deployments. Professional and Enterprise packages are typically contracted annually with multi-year commitments, and annual spend can range from $120,000/year to $300,000+/year depending on the breadth of modules and services.

Annual pricing usually includes the software license (SaaS subscription or on-premises license), a baseline amount of support, and an implementation services fee. Ongoing costs for maintenance, additional integrations and user seats are typically added to the base annual contract.

How much is MetricStream in general

MetricStream pricing ranges from $0 (pilot) to $300,000+/year for large enterprise deployments. The overall cost depends on modules, number of business units, integration complexity, whether deployment is cloud or on-premises, and the level of continuous support and managed services. Organizations with extensive regulatory coverage and global footprints should budget for higher licensing and professional services costs.

What is MetricStream used for

MetricStream is used to centralize and operationalize governance, risk management and compliance activities. It is commonly adopted to reduce fragmentation across multiple spreadsheets and ad-hoc tools and to provide a single source of truth for risks, controls, policies and audit findings.

Typical use cases include:

• Regulatory compliance management and evidence collection across multiple jurisdictions
• Enterprise risk assessments and control testing
• Internal audit planning, workpaper management and issue tracking
• Third-party risk assessments, vendor onboarding checks and remediation tracking
• IT risk and security control frameworks alignment with technical telemetry

Operational benefits include standardized workflows, auditable trails of control testing, consolidated reporting for audit committees and regulators, and reduced manual effort for evidence aggregation. MetricStream is especially used where cross-functional coordination and documented controls are required to meet regulatory expectations.

Pros and cons of MetricStream

Pros:

• Strong breadth of GRC modules covering risk, audit, compliance, policy and third-party risk in one product. This reduces the need for multiple point tools.
• Enterprise-grade security, role-based access and audit trails designed for regulated industries.
• Scalable architecture and configurable workflows supporting large, complex organizations with distributed control owners and centralized reporting.

Cons:

• Implementation timelines and professional services effort can be substantial for large deployments; expect multi-month to multi-quarter projects for full-suite rollouts.
• Cost is oriented toward mid-market and enterprise customers; smaller organizations may find total cost of ownership high compared with lightweight tools.
• Customization can introduce upgrade complexity — organizations should plan for governance around configuration to ease future maintenance.

Operational considerations when evaluating MetricStream include the effort required for data mapping and integration, the availability of internal change management resources to adopt standardized processes, and the vendor’s support model for upgrades and module expansion.

MetricStream free trial

MetricStream occasionally offers pilot or proof-of-concept access to evaluate specific modules in a controlled environment. Pilots are typically time-bound and scoped to demonstrate workflow automation, control testing and reporting capabilities for a single line-of-business.

Pilots or evaluation engagements often include limited-support onboarding from MetricStream professional services or an approved partner, and they are intended to validate integration approaches and user experience rather than provide full operational capacity. For information about current pilot options and terms, review MetricStream's product evaluation and engagement details on MetricStream product pages: https://www.metricstream.com/products/.

Is MetricStream free

No, MetricStream is not generally free for production use. The platform is sold under commercial licensing and subscription models geared toward enterprise deployments. Limited evaluation or pilot access may be available for short-term testing, but production-level deployments require a paid contract.

MetricStream API

MetricStream offers a programmatic integration layer with APIs and connector frameworks to exchange data with enterprise systems. Common integration scenarios include ingesting asset and configuration data from CMDB/ITSM systems, pulling HR and organizational data for role assignments, and pushing risk and control events into analytics and SIEM tools.

The platform supports RESTful APIs for CRUD operations on core objects (risks, issues, controls, audit tasks) and typically exposes webhook-style notifications for key lifecycle events. There is also support for scheduled ETL and batch imports for large-volume onboarding. For enterprise integrations, MetricStream supplies an integration framework and pre-built connectors for common systems like SAP, ServiceNow and Active Directory, plus adapters for file-based imports.

Developers and integrators use MetricStream APIs to automate control evidence collection, sync user and role data from identity providers, and orchestrate remediation workflows across ticketing systems. For technical details and developer guidance, consult MetricStream product documentation and integration resources on MetricStream product pages: https://www.metricstream.com/products/.

10 MetricStream alternatives

• RSA Archer — Mature enterprise GRC platform with strong risk and controls management, widely used in financial services.
• ServiceNow GRC — GRC modules built on the ServiceNow platform, useful when an organization already uses ServiceNow ITSM.
• SAP GRC — GRC tools tightly integrated with SAP ERP and financial systems for organizations with large SAP footprints.
• NAVEX Global — Compliance and policy management suite with strong third-party risk and ethics training integrations.
• OneTrust — Privacy, vendor risk and compliance platform focused on data privacy, cookie consent and vendor assessments.
• LogicGate — RiskOps platform with configurable logic and workflow builder for risk and process automation.
• Riskonnect — Enterprise risk platform with a focus on operational and insurance-related risk management.
• MetricStream — (Included for context) full-suite GRC with audit, risk and third-party modules.
• Diligent — Board governance and compliance tools with audit and risk oversight features.
• Galvanize (formerly ACL/HighBond) — Analytics-driven audit and risk platform that emphasizes data analytics in audit workflows.

Paid alternatives to MetricStream

• RSA Archer: Enterprise GRC platform that supports risk, compliance and audit management and integrates with security and IT controls. Archer is often deployed where regulatory reporting and control libraries are a priority.
• ServiceNow GRC: Integrated with ServiceNow IT workflows, it is attractive to organizations that want GRC workflows on top of existing ITSM and CMDB data.
• SAP GRC: Provides control and access governance tightly coupled with SAP financial and transactional systems, reducing reconciliation effort for SAP-heavy environments.
• NAVEX Global: Focused on compliance programs, policy management and third-party risk with a library of content and assessments.
• OneTrust: Strong in privacy and vendor risk; offers automated assessments and privacy program management.

Open source alternatives to MetricStream

• Eramba: Open-source GRC suite for risk, policy and compliance management that can be self-hosted and customized for departmental use.
• SimpleRisk: An open-source risk management platform designed for smaller teams and self-hosted deployments; it focuses on risk registers, assessments and reporting.
• OpenSCAP: Open-source compliance framework for security configuration assessment and automated compliance scanning; often used for technical compliance rather than enterprise GRC.

Frequently asked questions about MetricStream

What is MetricStream used for?

MetricStream is used for governance, risk and compliance management. Organizations use it to centralize risk registers, conduct control testing, manage audit workflows and run third-party risk programs. It provides reporting and dashboards for executives, auditors and regulators.

Does MetricStream integrate with ServiceNow?

Yes, MetricStream supports integrations with ITSM platforms such as ServiceNow. Pre-built connectors or custom API integrations are typically used to synchronize incidents, configuration items and ticketing data with MetricStream for automated evidence collection and remediation orchestration.

How much does MetricStream cost per user?

MetricStream starts at $2,500/month for small deployments, which equates to a higher per-user cost for small user counts and a lower per-user cost as deployments scale. Exact per-user pricing is negotiated based on modules, user roles and contract terms.

Is there a free version of MetricStream?

No, MetricStream is not normally available as a free production product. MetricStream may provide pilot or proof-of-concept evaluations for shortlisted customers, but production deployments require a commercial license or subscription.

Can MetricStream be used for third-party/vendor risk management?

Yes, MetricStream includes third-party risk management modules. It supports vendor onboarding assessments, control questionnaires, remediation tracking and integration with procurement and contracting systems to centralize vendor risk processes.

What deployment models does MetricStream offer?

MetricStream is available as both SaaS and on-premises deployments. Organizations can choose cloud-hosted instances managed by MetricStream or self-hosted installations depending on security, compliance and data residency requirements.

Does MetricStream provide audit management capabilities?

Yes, MetricStream provides full internal audit lifecycle management. Features include audit planning, workpaper management, test scheduling, issue tracking and consolidated reporting for audit committees and external auditors.

How secure is MetricStream?

MetricStream is designed to meet enterprise security standards. The platform provides role-based access controls, encryption in transit and at rest, detailed audit logs and configurable segregation of duties. Specific certifications and controls vary by deployment and should be verified through MetricStream’s security documentation.

Can I migrate data from spreadsheets and other tools into MetricStream?

Yes, MetricStream supports bulk imports and data migration from spreadsheets and legacy systems. Typical implementations use ETL processes, CSV/XLS imports and API-driven ingestion to move existing risk registers, control libraries and audit findings into the platform.

What training and support options are available for MetricStream?

MetricStream provides professional services, implementation support and customer training. Organizations can purchase implementation packages, access documentation and training modules, and engage with MetricStream partners for ongoing support and managed services.

metricstream careers

MetricStream maintains a global workforce focused on product development, customer success, professional services and industry domain expertise. Career roles typically include software engineering, solution architecture, GRC consulting, customer support and sales engineering. For product and technical roles, experience with enterprise software, integration frameworks and regulated industry knowledge is frequently required.

Employees can expect to work on large-scale enterprise projects across multiple industries, often interfacing directly with risk and compliance teams to design and deliver solutions. MetricStream also engages partners and consultants to scale delivery capacity in different regions, which expands career paths into partner management and professional services delivery.

For current open roles and hiring practices, search MetricStream’s careers pages and corporate site for regional job listings.

metricstream affiliate

MetricStream has a partner and reseller ecosystem that includes system integrators, consulting firms and technology partners. These partners deliver implementation, customization, managed services and local support for MetricStream customers. The partner network allows organizations to source deployment help, integration expertise and ongoing managed services beyond the vendor’s direct engagements.

Affiliates and partners may offer packaged services such as pre-built connectors, industry-specific templates and accelerated implementation accelerators. Organizations evaluating MetricStream should assess partner certifications, delivery track record and industry experience when selecting a services provider.

Where to find metricstream reviews

Independent reviews and user feedback for MetricStream can be found on enterprise software review sites and analyst reports. Look for product comparisons, case studies and user testimonials on industry analyst sites and on peer review platforms that specialize in enterprise risk and compliance software.

For vendor-provided case studies, whitepapers and detailed solution descriptions, consult MetricStream product resources: https://www.metricstream.com/products/. For impartial evaluations, search analyst reports and third-party review sites that focus on GRC and enterprise risk management tools.