simPRO is a cloud-first field service management platform built for contractors, trades and service businesses that need end-to-end job management. It centralizes estimating, quoting, job scheduling, inventory and stock control, technician mobile workflows, invoicing, and job costing in a single system. simPRO is aimed at businesses that run recurring service, installations, maintenance, and capital projects across HVAC, plumbing, electrical, facilities maintenance, landscaping and similar sectors.
The platform combines desktop and mobile apps so office staff can schedule and bill jobs while field technicians receive real-time work orders, capture time and materials, and update job progress from mobile devices. simPRO also includes built-in reporting and dashboards to track job profitability, resource utilization, and cash flow.
For organizations that need integrations with accounting, CRM and payment providers, simPRO provides connectors and API access so data between systems stays synchronized. Consult simPRO's detailed product pages to confirm module availability by region and deployment: View simPRO's product overview (https://www.simpro.us/).
simPRO provides a broad feature set for service and project-based businesses. Key modules include estimating and quoting, job and project management, scheduling and dispatch, mobile technician apps, stock control and inventory, invoicing and billing, and financial reporting. These features are designed to manage the lifecycle of a job from lead and quote through completion and invoicing.
Other important features are configurable workflows and templates, automated reminders and scheduling rules, parts and purchasing workflows, equipment and asset tracking, and timesheet management. The mobile app supports offline use for technicians working in areas without reliable coverage and synchronizes when connectivity returns.
The platform also offers reporting and analytics tools to measure KPIs like gross margin per job, technician productivity, overdue invoices, and quoted vs. won rates. simPRO supports multi-company set-ups, multi-currency in some regions, and role-based access controls for permissioning.
simPRO creates a unified system to convert leads into profitable jobs and to manage resources efficiently across office and field teams. At its core it helps users prepare estimates and quotes, schedule labor and equipment, order and manage parts, capture field time and costs, and generate invoices tied to job costing.
In practice, simPRO reduces duplicate data entry by integrating job, inventory and financial records; it reduces on-site admin through mobile job packs and digital sign-offs; and it improves visibility into outstanding work and cash collection through automated invoicing and payment links.
The software also supports compliance workflows (for example permit tracking or safety documentation) and keeps a historical record of serviced assets and installed equipment so service histories are available for future work and warranty claims.
simPRO offers these pricing plans:
Pricing shown above represents typical subscription tiers for field service platforms and reflects common module-based billing. simPRO also charges one-time onboarding or implementation fees for configuration, data migration and training on larger projects. Additional costs can come from add-on modules (asset management, advanced reporting), payment processing fees, and third-party integrations.
Check simPRO's current pricing plans (https://www.simpro.us/pricing) for the latest rates and enterprise options.
simPRO starts at $59/month per user when billed annually for the basic Starter tier. Monthly billing is typically higher, for example $79/month per user on a month-to-month Starter subscription.
Monthly costs scale with the number of active users, selected modules (for example advanced inventory or estimating features), and optional modules such as dedicated support or onboarding packages.
For accurate per-user monthly rates by region and exact module lists, consult simPRO's regional pricing pages or request a quote from their sales team.
simPRO costs $708/year per user for the Starter plan when you multiply the annualized monthly rate ($59/month x 12 = $708/year).
Annual contracts often include discounted monthly equivalents versus month-to-month billing and may require a minimum contract term. Enterprise implementations will typically be quoted as an annual subscription plus implementation fees.
Ask simPRO for a written quote to compare yearly and monthly totals inclusive of onboarding and any required integrations.
simPRO pricing ranges from $59/month per user to $250+/month per user. Lower-tier subscriptions provide core estimating, scheduling and mobile features while higher-tier or enterprise subscriptions include advanced add-ons, multi-entity support, and premium services.
Total cost of ownership should include software subscription, implementation and configuration, staff training, payment processing fees, and any third-party integrations such as accounting software licenses.
For budget planning, request itemized cost estimates that separate subscription fees from one-time setup costs and recurring add-ons; simPRO's sales team can provide a detailed breakdown based on your feature requirements and business size.
simPRO is used primarily to run field service operations end-to-end. Office teams use it to generate estimates and quotes, convert quotes to jobs, allocate materials and labor, and invoice completed work. Field technicians use the mobile app to receive job packs, record time, capture photos and signatures, and process materials used on the job.
Companies use simPRO to manage stock levels and to automate purchasing when parts fall below reorder points. For businesses that manage large or ongoing projects, simPRO provides project tracking, progress billing and milestone invoicing to align cashflow with project stages.
Use cases include routine maintenance scheduling for fleets and buildings, installation projects that require coordinated labor and supply chains, job costing to measure profitability per contract, and recurring service contracts where SLA and contract management are required.
Pros:
Cons:
Decision factors should include the complexity of your job workflows, number of field users, inventory depth, and the level of integration required with accounting and payroll systems.
simPRO typically offers live demos and a limited trial or sandbox environment so prospective customers can evaluate core workflows such as quoting, scheduling and the mobile app. Demos are often conducted with product specialists who can tailor the demonstration to your trades and typical job types.
A trial is useful to validate field workflow effectiveness (for example how easily technicians can close jobs, attach photos, and process parts) and to confirm reporting outputs and account mapping before committing to a paid subscription.
To access a trial or schedule a demo, contact simPRO through their regional site and request a sandbox or trial account: simPRO contact and trial request (https://www.simpro.us/contact).
No, simPRO does not offer a permanent free plan. The product is sold as a paid subscription and is designed for commercial use by teams; however, simPRO provides trials, guided demos and pilot periods for evaluation.
Because the platform targets mid-market and enterprise field service businesses, long-term free tiers are uncommon; expect to budget for subscription costs plus implementation and onboarding services.
For the most current trial and demo options contact simPRO or view their trial request pages.
simPRO exposes integration capabilities through a RESTful API and webhooks that allow external systems to exchange data for customers with integration needs. The API typically supports common endpoints for jobs, customers, invoices, stock items and timesheets so accounting software and enterprise systems can automate synchronization.
Developers can use the API to build custom connectors, automate invoice export to accounting packages, or keep CRM systems up to date with job status changes. simPRO also supports pre-built integrations with major accounting platforms, payment gateways and third-party marketplaces to reduce integration effort.
For technical reference and authentication details, consult simPRO's developer resources and API documentation: simPRO API documentation (https://developer.simpro.com). If a proprietary or region-specific developer portal exists, your account manager can provide access and API keys for a sandbox environment.
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simPRO is used for field service management and job accounting. It helps businesses manage quotes, schedules, mobile technician workflows, inventory, invoicing and job costing to run service and installation operations more consistently.
Yes, simPRO commonly integrates with QuickBooks. Integration synchronizes invoices, customer records and payments to reduce duplicate data entry and keep financial reporting aligned with field activity.
simPRO starts at $59/month per user when billed annually for the Starter tier; month-to-month rates are usually higher (for example $79/month per user). Exact user pricing depends on selected modules and regional pricing policies.
Yes, simPRO's mobile app supports offline access. Technicians can view assigned jobs, collect times and materials, take photos and capture signatures offline; data synchronizes automatically when a connection is re-established.
Yes, simPRO offers demos and trial/sandbox environments for evaluation. Prospective customers can request a guided demo or temporary access to test workflows before committing to a subscription.
Yes, simPRO includes stock control and purchasing workflows. The platform tracks part usage on jobs, supports reorder points, purchase orders and supplier management so job costs reflect actual materials consumed.
Yes, simPRO supports multi-site and multi-company configurations. This makes it suitable for businesses that operate multiple branches or manage separate legal entities under one platform with consolidated reporting where required.
simPRO adheres to standard enterprise security practices. The platform uses encrypted transmission protocols, role-based access permissions, and data backups; enterprise customers can request details on compliance, data residency and security certifications.
Yes, simPRO supports data export and accounting integrations. You can export job lists, timesheets and invoice data to CSV/Excel and synchronize financial records with connected accounting packages like QuickBooks or Xero.
simPRO provides onboarding, training and documentation for customers. Options typically include self-service knowledge bases, live training sessions, onboarding consultants for larger implementations, and video tutorials to help staff adopt the platform.
simPRO frequently hires for roles across product development, customer success, implementation consulting, sales and support. Career opportunities vary by region; their corporate and regional pages list current openings and role descriptions.
Employee roles in simPRO implementations often include technical consultants who manage data migration and configuration, customer success managers who guide onboarding, and training specialists who deliver in-person or remote user training.
For current openings and application details, view simPRO's careers page or contact their HR team through the regional site: simPRO careers (https://www.simpro.us/company/careers).
simPRO works with reseller and partner programs in many regions, offering authorized partners access to training, referral commissions and co-selling support. Affiliates often include IT consultants, accounting integrators, and industry-specific software resellers.
If you are interested in becoming an affiliate or integration partner, simPRO provides partner program details and application forms through their partner pages so interested companies can apply and review program requirements.
For partner criteria and benefits see simPRO's partner program information (https://www.simpro.us/partners).
User reviews and third-party evaluations can be found on software review sites such as G2, Capterra and TrustRadius where customers leave ratings on ease of use, implementation, support and ROI. Reading multiple reviews helps identify common strengths and implementation pitfalls specific to your industry.
You can also find case studies and customer testimonials on simPRO's site that highlight real-world deployments, industry-specific use cases, and measurable outcomes. For independent benchmarking consult field service software comparison pages and professional forums.
For direct sources consult simPRO's customer stories and testimonials (https://www.simpro.us/case-studies) and review aggregators like G2 and Capterra for broader user feedback.